diff --git a/app/assets/stylesheets/application.css b/app/assets/stylesheets/application.css
index 4f83ced..df361e9 100644
--- a/app/assets/stylesheets/application.css
+++ b/app/assets/stylesheets/application.css
@@ -2153,7 +2153,8 @@ hr {
 }
 
 .embassy-ready-badge,
-.embassy-processing-badge {
+.embassy-processing-badge,
+.embassy-received-badge {
   display: inline-block;
   color: #fff;
   font-size: 0.6875rem;
@@ -2168,6 +2169,7 @@ hr {
 
 .embassy-ready-badge      { background: #16A34A; }
 .embassy-processing-badge { background: #CA8A04; }
+.embassy-received-badge   { background: #1E3A8A; }
 
 .btn-green {
   background: #16A34A;
diff --git a/app/views/plan/_plan_item.html.erb b/app/views/plan/_plan_item.html.erb
index 37c4700..2eaca7b 100644
--- a/app/views/plan/_plan_item.html.erb
+++ b/app/views/plan/_plan_item.html.erb
@@ -15,6 +15,7 @@
         if booking.nil? then "stamping"
         elsif booking.passport_pickup? then "pickup"
         elsif booking.stamping? then "stamping"
+        elsif application&.passport_received_at.present? then "received"
         elsif application&.ready_at.present? then "ready"
         elsif application&.submitted? then "submitted"
         else "pending"
@@ -88,6 +89,17 @@
                         class: "btn btn-navy",
                         data: { turbo_frame: "_top" } %>
 
+          <% when "received" %>
+            <p class="plan-item__embassy-note">
+              <span class="embassy-received-badge">Received</span>
+              Passport's in your hands &mdash; you're all set.
+              Serial <span class="mono"><%= application.serial %></span>
+            </p>
+            <%= link_to "View / Download PDF",
+                        embassy_application_path(application),
+                        class: "btn btn-navy",
+                        data: { turbo_frame: "_top" } %>
+
           <% when "pickup" %>
             <p class="plan-item__embassy-note">
               <strong>Passport pickup.</strong>
@@ -98,7 +110,7 @@
         </div>
       </div>
 
-      <% unless %w[pickup submitted ready].include?(state) %>
+      <% unless %w[pickup submitted ready received].include?(state) %>
         <%= button_to "×",
                       plan_item_path(plan_item),
                       method: :delete,
diff --git a/test/integration/plan_test.rb b/test/integration/plan_test.rb
index d503089..9bbb02c 100644
--- a/test/integration/plan_test.rb
+++ b/test/integration/plan_test.rb
@@ -227,6 +227,35 @@ class PlanTest < ActionDispatch::IntegrationTest
                     "cancel button is hidden once the embassy says ready")
   end
 
+  test "/plan shows Received badge on embassy card once passport_received_at is set" do
+    alice = users(:attendee_one)
+    passport_block = ScheduleItem.create!(
+      day: "thu", time_label: "9:00 AM", sort_time: 900,
+      title: "Passport Block", kind: :embassy, is_public: true,
+      offers_new_passport: true, new_passport_capacity: 4
+    )
+    plan_item = alice.plan_items.create!(schedule_item: passport_block)
+    booking = EmbassyBooking.create!(
+      user: alice, schedule_item: passport_block, plan_item: plan_item,
+      mode: "new_passport", state: "confirmed"
+    )
+    application = EmbassyApplication.create!(
+      embassy_booking: booking, state: "submitted", submitted_at: Time.current,
+      drawn_question_ids: [], notary_profile_id: nil,
+      ready_at: 1.hour.ago, passport_received_at: Time.current
+    )
+
+    sign_in_as alice
+    get plan_path
+
+    assert_match "embassy-received-badge", response.body
+    assert_match application.serial, response.body
+    assert_no_match "embassy-ready-badge", response.body,
+                    "received state takes precedence over ready"
+    assert_no_match(/aria-label="Cancel appointment"/, response.body,
+                    "cancel button stays hidden once received")
+  end
+
   test "/plan shows activity attendees, contact form for self, and contacts of co-RSVPers" do
     alice = users(:attendee_one)
     vic   = users(:volunteer_one)