diff --git a/HANDOFF.md b/HANDOFF.md index d8cdf3a6..96a378f0 100644 --- a/HANDOFF.md +++ b/HANDOFF.md @@ -44,7 +44,7 @@ This document provides everything needed to set up and run the SelfServe platfor | Simplified Mobile Platform | ✅ Implemented | React Native app with task management | | Onboarding and Auth | ✅ Implemented | Clerk integration with role-based access | | LLM for making requests | ✅ Implemented | Gemini-powered natural language parsing | -| Automated task assignment | ⚠️ Partial | Manual assignment only, no auto-routing yet | +| Automated task assignment | ⚠️ Partial | Manual or natural language assignment only, no auto-routing yet | | SLA risk dashboard | ⚠️ Partial | Priority shown, no SLA timer/alerts | | Historical analytics | ❌ Not started | No reporting/analytics dashboards yet | | Department escalation | ❌ Not started | Single-level assignment only | @@ -79,7 +79,7 @@ Guest search uses OpenSearch for fuzzy matching. Local dev requires running Open | **Clerk** | Authentication | https://dashboard.clerk.com | | **AWS S3** | Profile picture storage | https://console.aws.amazon.com/s3 | | **Google AI (Gemini)** | LLM for task parsing | https://ai.google.dev | -| **OpenSearch** | Guest search | Local Docker or AWS OpenSearch | +| **OpenSearch (Optional)** | Guest search (infra is there, but only reading from SQL at the moment) | Local Docker or AWS OpenSearch | | **Doppler** | Secrets management | https://dashboard.doppler.com | ### Doppler Projects