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Platform API version: 10555

Major Changes (16 changes)

GET /api/v2/integrations (1 change)

  • Parameter credentialId was added

GET /api/v2/learning/modules (2 changes)

  • Parameter isArchived was removed
  • Parameter isPublished was removed

DomainResourceConditionValue (3 changes)

  • Property user was changed from User to UserFullReference
  • Property queue was changed from Queue to QueueFullReference
  • Property team was changed from Team to TeamFullReference

DecisionTableContract (1 change)

  • Property parentSchema was changed from DomainEntityRef to BusinessRulesParentSchemaRef

AppleInvitation (4 changes)

  • Required property businessName was added
  • Required property transcriptMessage was added
  • Required property templateType was added
  • Required property locale was added

BillingCharge (4 changes)

  • Property prepaidQuantity was changed from integer to number
  • Property fairuseQuantity was changed from integer to number
  • Property actualQuantity was changed from integer to number
  • Property overageQuantity was changed from integer to number

ContinuousForecastGetSessionResponse (1 change)

  • Property retrainInProgress was removed

Minor Changes (150 changes)

/api/v2/externalcontacts/contacts/{contactId}/notes/{noteId} (1 change)

  • Operation patch was added. Summary: Update a Contact Note

/api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId} (1 change)

  • Operation patch was added. Summary: Update an External Organization Note

/api/v2/externalcontacts/organizations/{externalOrganizationId} (1 change)

  • Operation patch was added. Summary: Update specific fields of an external organization

/api/v2/externalcontacts/relationships/{relationshipId} (1 change)

  • Operation patch was added. Summary: Update specific fields of a relationship

/api/v2/conversations/{conversationId}/participants/{participantId}/screenmonitors/sessions (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/conversations/{conversationId}/participants/{participantId}/screenmonitors/sessions/{screenMonitoringId} (3 changes)

  • Path was added
  • Operation GET was added
  • Operation DELETE was added

/api/v2/screenmonitors/sessions/users/details (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/screenmonitors/users/{userId}/sessions (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/screenmonitors/sessions/details (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/screenmonitors/settings (3 changes)

  • Path was added
  • Operation GET was added
  • Operation PUT was added

/api/v2/users/{userId}/screenmonitors/sessions (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/users/{userId}/screenmonitors/sessions/{screenMonitoringId} (3 changes)

  • Path was added
  • Operation GET was added
  • Operation DELETE was added

/api/v2/flows/lookup (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/workforcemanagement/businessunits/{businessUnitId}/capacityplans/{capacityPlanId}/forecast (2 changes)

  • Path was added
  • Operation GET was added

AgentCopilotAggregationQuery (1 change)

  • Enum value nDistinctConversations was added to property metrics

AgentCopilotAggregationView (1 change)

  • Enum value nDistinctConversations was added to property target

Limit (1 change)

  • Enum value multi.org was added to property namespace

ReportingExportJobResponse (2 changes)

  • Enum value CALLBACK_QUEUE_PERFORMANCE_SUMMARY_VIEW was added to property viewType
  • Enum value CALLBACK_QUEUE_PERFORMANCE_DETAIL_VIEW was added to property viewType

ReportingExportMetadataJobResponse (2 changes)

  • Enum value CALLBACK_QUEUE_PERFORMANCE_SUMMARY_VIEW was added to property viewType
  • Enum value CALLBACK_QUEUE_PERFORMANCE_DETAIL_VIEW was added to property viewType

ReportingExportJobRequest (2 changes)

  • Enum value CALLBACK_QUEUE_PERFORMANCE_SUMMARY_VIEW was added to property viewType
  • Enum value CALLBACK_QUEUE_PERFORMANCE_DETAIL_VIEW was added to property viewType

QueueFullReference (1 change)

  • Model was added

TeamFullReference (1 change)

  • Model was added

UserFullReference (1 change)

  • Model was added

BusinessRulesParentSchemaRef (1 change)

  • Model was added

DecisionTable (1 change)

  • Optional property latestVersionStatus was added

PatchCallbackRequest (1 change)

  • Optional property customerFirstCallbackDeliveryMode was added

CreateCallbackCommand (1 change)

  • Optional property customerFirstCallbackDeliveryMode was added

AppleInvitationNotificationParameters (1 change)

  • Model was added

SendAgentlessOutboundMessageResponse (1 change)

  • Enum value apple was added to property messengerType

SendAgentlessOutboundMessageRequest (1 change)

  • Enum value apple was added to property toAddressMessengerType

CreateCallbackOnConversationCommand (1 change)

  • Optional property customerFirstCallbackDeliveryMode was added

QueryReformulationContext (1 change)

  • Model was added

CustomerIntentAssignmentRequest (1 change)

  • Enum value Case was added to property sourceType

KnowledgeGenerationSetting (6 changes)

  • Enum value el-GR was added to property generationLanguage
  • Enum value fil-PH was added to property generationLanguage
  • Enum value he-IL was added to property generationLanguage
  • Enum value ms-MY was added to property generationLanguage
  • Enum value pl-PL was added to property generationLanguage
  • Enum value th-TH was added to property generationLanguage

KnowledgeSearchPreviewResponse (2 changes)

  • Optional property application was added
  • Optional property conversationContext was added

KnowledgeV3PreviewConversationContext (1 change)

  • Model was added

V3KnowledgeSearchPreviewClientApplication (1 change)

  • Model was added

KnowledgeSearchPreviewRequest (2 changes)

  • Optional property application was added
  • Optional property conversationContext was added

KnowledgeSourcesSearchResponse (6 changes)

  • Enum value el-GR was added to property generationLanguage
  • Enum value fil-PH was added to property generationLanguage
  • Enum value he-IL was added to property generationLanguage
  • Enum value ms-MY was added to property generationLanguage
  • Enum value pl-PL was added to property generationLanguage
  • Enum value th-TH was added to property generationLanguage

KnowledgeSourcesSearchRequest (6 changes)

  • Enum value el-GR was added to property generationLanguage
  • Enum value fil-PH was added to property generationLanguage
  • Enum value he-IL was added to property generationLanguage
  • Enum value ms-MY was added to property generationLanguage
  • Enum value pl-PL was added to property generationLanguage
  • Enum value th-TH was added to property generationLanguage

ApprovalNamespace (1 change)

  • Enum value multi.org was added to property namespace

LimitChangeRequestDetails (1 change)

  • Enum value multi.org was added to property namespace

StatusChange (1 change)

  • Enum value multi.org was added to property namespace

Response (1 change)

  • Optional property appleInvitation was added

ResponseAssetBulkRequest (2 changes)

  • Optional property sortBy was added
  • Optional property sortOrder was added

StartScreenMonitorResponseBody (1 change)

  • Model was added

ScreenMonitoringSession (1 change)

  • Model was added

ScreenMonitoringUserDetails (1 change)

  • Model was added

ScreenMonitoringUserDetailsEntityListing (1 change)

  • Model was added

ScreenMonitoringSessionEntityListing (1 change)

  • Model was added

ScreenMonitoringDetails (1 change)

  • Model was added

ScreenMonitorSettings (1 change)

  • Model was added

SpeechTextAnalyticsConversationSummary (3 changes)

  • Optional property summaryId was added
  • Optional property agentId was added
  • Optional property insights was added

SpeechTextAnalyticsSummaryLabel (1 change)

  • Model was added

TextBotFlowTurnRequest (1 change)

  • Optional property inputEventRichMedia was added

VideoSettings (1 change)

  • Optional property channels was added

BuSchedulingSettingsResponse (1 change)

  • Optional property enableTimeOffFullDayEstimation was added

BusinessUnitSettingsResponse (2 changes)

  • Optional property learning was added
  • Optional property coaching was added

BuSchedulingSettingsRequest (1 change)

  • Optional property enableTimeOffFullDayEstimation was added

UpdateBusinessUnitSettingsRequest (2 changes)

  • Optional property learning was added
  • Optional property coaching was added

CreateBusinessUnitSettingsRequest (2 changes)

  • Optional property learning was added
  • Optional property coaching was added

CapacityPlanForecastInputsResponse (1 change)

  • Model was added

CapacityPlanForecastInputsTemplate (1 change)

  • Model was added

CapacityPlanForecastMetrics (1 change)

  • Model was added

ForecastInputPlanningGroupData (1 change)

  • Model was added

TimeOffRequestResponse (2 changes)

  • Optional property fullDayEarliestStartOffsetMinutes was added
  • Optional property fullDayLatestEndOffsetMinutes was added

CreateAgentTimeOffRequest (2 changes)

  • Optional property fullDayEarliestStartOffsetMinutes was added
  • Optional property fullDayLatestEndOffsetMinutes was added

AgentTimeOffRequestPatch (2 changes)

  • Optional property fullDayEarliestStartOffsetMinutes was added
  • Optional property fullDayLatestEndOffsetMinutes was added

BuFullDayTimeOffMarker (2 changes)

  • Optional property startOffsetMinutes was added
  • Optional property endOffsetMinutes was added

TimeOffRequest (2 changes)

  • Optional property fullDayEarliestStartOffsetMinutes was added
  • Optional property fullDayLatestEndOffsetMinutes was added

CreateAdminTimeOffRequest (2 changes)

  • Optional property fullDayEarliestStartOffsetMinutes was added
  • Optional property fullDayLatestEndOffsetMinutes was added

AdminTimeOffRequestPatch (2 changes)

  • Optional property fullDayEarliestStartOffsetMinutes was added
  • Optional property fullDayLatestEndOffsetMinutes was added

EstimateAvailableFullDayTimeOffResponse (2 changes)

  • Optional property earliestStartOffsetMinutes was added
  • Optional property latestEndOffsetMinutes was added

AgentCopilotAsyncAggregationQuery (1 change)

  • Enum value nDistinctConversations was added to property metrics

BillingProduct (7 changes)

  • Enum value EA was added to property unitOfMeasure
  • Enum value Evaluation was added to property unitOfMeasure
  • Enum value Guide was added to property unitOfMeasure
  • Enum value Ingestion was added to property unitOfMeasure
  • Enum value RateTable was added to property unitOfMeasure
  • Enum value Summary was added to property unitOfMeasure
  • Enum value Translation was added to property unitOfMeasure

BillingWallet (7 changes)

  • Enum value EA was added to property unitOfMeasure
  • Enum value Evaluation was added to property unitOfMeasure
  • Enum value Guide was added to property unitOfMeasure
  • Enum value Ingestion was added to property unitOfMeasure
  • Enum value RateTable was added to property unitOfMeasure
  • Enum value Summary was added to property unitOfMeasure
  • Enum value Translation was added to property unitOfMeasure

BillingPlanItem (7 changes)

  • Enum value EA was added to property unitOfMeasure
  • Enum value Evaluation was added to property unitOfMeasure
  • Enum value Guide was added to property unitOfMeasure
  • Enum value Ingestion was added to property unitOfMeasure
  • Enum value RateTable was added to property unitOfMeasure
  • Enum value Summary was added to property unitOfMeasure
  • Enum value Translation was added to property unitOfMeasure

BillingInvoiceItem (7 changes)

  • Enum value EA was added to property unitOfMeasure
  • Enum value Evaluation was added to property unitOfMeasure
  • Enum value Guide was added to property unitOfMeasure
  • Enum value Ingestion was added to property unitOfMeasure
  • Enum value RateTable was added to property unitOfMeasure
  • Enum value Summary was added to property unitOfMeasure
  • Enum value Translation was added to property unitOfMeasure

ContinuousForecastGetSessionResponse (1 change)

  • Optional property forecastDataState was added

Point Changes (1 change)

GET /api/v2/outbound/contactlists (1 change)

  • Description was changed