teampixel8.github.io/support.html at main · TeamPixel8/teampixel8.github.io · GitHub

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<!doctype html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1">
<title>Support — Matcha</title>
<meta name="description" content="Get help with Matcha.">
<link rel="stylesheet" href="style.css">
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<body>
<main>
  <header>
    <a class="wordmark" href="./">Matcha</a>
    <h1>Support</h1>
    <p class="updated">We read everything that comes in.</p>
  </header>

  <h2>Get in touch</h2>
  <p>Email <a href="mailto:jay@pixel8.ca">jay@pixel8.ca</a> and we'll get back to you. Include your account email and, if it's about a specific person or conversation, roughly when it happened.</p>

  <h2>Report someone</h2>
  <p>You don't need to email us to report — Report and Block are in the ⋯ menu on any profile and in any conversation. Reports are reviewed and can result in content or accounts being removed. If you're in immediate danger, contact your local emergency services first.</p>

  <h2>Delete your account</h2>
  <p>Profile → Delete account. This permanently erases your profile, photos, ratings, matches, and messages. It can't be undone.</p>

  <h2>Purchases</h2>
  <p>Boosts and subscriptions are billed by Apple. Manage or cancel a subscription in Settings → your name → Subscriptions on your iPhone. For refunds, use Apple's <a href="https://reportaproblem.apple.com">Report a Problem</a> — we can't issue them on Apple's behalf.</p>

  <h2>Getting started</h2>
  <p>Anyone 18 or older can sign up with Sign in with Apple, a phone number, or email. Build your profile — a bio, a prompt or two, and (in Standard mode) a photo — and you'll start seeing people to rate.</p>

  <h2>Safety</h2>
  <p>Meet in public the first few times, tell a friend where you're going, and trust your instincts. Never send money to someone you haven't met.</p>

  <footer>
    <a href="privacy.html">Privacy Policy</a>
    <a href="terms.html">Terms of Service</a>
    <span>© Pixel8 Inc.</span>
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</html>