Some users are experiencing various issues while trying to access their funds stored on Ledger wallet via Xinfin's web wallet site. I have tried my best to assist them with various troubleshooting steps but of no use.
A user has also shared the detailed steps that he took to try and access his funds, the screenshot of which I have attached with this issue.
Please look into this at the earliest.
Some users are experiencing various issues while trying to access their funds stored on Ledger wallet via Xinfin's web wallet site. I have tried my best to assist them with various troubleshooting steps but of no use.
A user has also shared the detailed steps that he took to try and access his funds, the screenshot of which I have attached with this issue.
Please look into this at the earliest.