extend with more descriptions and playbooks

Author: feruzm

src/content/docs/common/posting.md

@@ -1,27 +1,57 @@
 ---
-title: Posting
+title: Content quality and abuse guidance
+description: Practical tips to publish great posts on Hive and avoid spam, plagiarism, and misuse of tags.
 ---
 
-Ecency is a platform that promotes freedom, allowing users to share a wide range of content they have created, such as phrases, quotes, blogs, anecdotes, photos, videos, memes, songs, and more. It encourages users to unleash their creativity!Just be careful of spam or abuse
+# Content quality and abuse guidance
 
-#### What is considered spam or abuse?
+Ecency is a place to share original ideas, stories, photos, videos, and art on the Hive blockchain. High-quality, well-tagged posts attract more readers and avoid downvotes or moderation.
 
-Plagiarized posts or copied content.
-Leaving nearly identical or materially similar comments on multiple posts.
-Using tags that are unrelated to the post.
-Threatening users with any type of physical violence.
-Not citing sources when using someone else’s material.
-Posting ‘not safe for work’ content without using the “nsfw” tag.
-Scams or Fraudulent offers.
+---
+
+## What is considered spam or abuse?
+
+- **Plagiarism**: Copying text or media without crediting the source.
+- **Repeated/identical comments** across multiple posts.
+- **Tag misuse**: Using unrelated or misleading tags to gain visibility.
+- **Threats or harassment** against other users.
+- **Unlabeled NSFW**: Posting sensitive content without the `nsfw` tag.
+- **Scams and fraudulent offers**.
+
+Downvotes or moderation actions may follow these behaviors. Repeat offenders can damage their reputation score and be muted by communities.
 
-## What are tags or topics?
+---
+
+## Publish with quality
 
-A tag is a description of the assigned content, used by search engines to identify and provide accurate search results. Tags must be in lowercase letters and cannot contain spaces, but hyphenated words with a single dash are acceptable.
+- **Be original**: Add your own commentary, photos, or insights.
+- **Cite sources**: Link to references when quoting or using others’ work.
+- **Use relevant tags**: Pick 1–5 tags that match your topic (e.g., `travel`, `photography`, `introduction`). Keep them lowercase; hyphens are allowed.
+- **Format for readability**: Use headings, lists, and images to break up text.
+- **Set fair beneficiaries** if sharing rewards with collaborators.
+- **Respect community rules**: Many communities have their own posting standards — read them before submitting.
+
+---
 
-## How to use tags?
+## Safe tagging practices
+
+- Choose tags that accurately describe the content so readers and curators can find it.
+- Avoid trending tags unrelated to your post; mislabeling can lead to downvotes.
+- Add `nsfw` for adult or graphic content to warn viewers.
+
+---
+
+## Commenting etiquette
+
+- Add value with feedback or questions; avoid one-word replies.
+- Do not paste the same link or promotion across many posts.
+- If you spot abuse, downvote politely or report it in the relevant community rather than starting a flame war.
+
+---
 
-Users have the freedom to create their own tags, but it is important to choose a relevant and useful tag in order to make your post easily discoverable. For instance, using the 'introduction' tag can make your first introduction post popular. It is crucial to use tags that are related to your post to avoid receiving downvotes for mislabeling.
+## Protect your reputation
 
-## How to search content by tags?
+- Your **reputation score** rises with constructive engagement and falls with abuse or downvotes.
+- Consistent quality posting, thoughtful comments, and helpful curation are the best ways to grow reputation.
 
-On the left side of your feed there are mostly used tags shown for fasten your search. By clicking on the tag you can see posts that used this tag.
+For more detail on key security practices, see [keys and permissions](/common/keys/) and the [account recovery playbook](/guides/recovery/).

src/content/docs/common/resource-credits/troubleshooting.md

@@ -0,0 +1,56 @@
+---
+title: Resource Credits troubleshooting
+description: Diagnose RC exhaustion, restore posting ability, and estimate RC needs for common actions.
+---
+
+# Resource Credits troubleshooting
+
+Resource Credits (RC) power every Hive transaction. When they run low, you may be unable to post, comment, or claim rewards. Use this guide to recover quickly.
+
+---
+
+## Check your RC status
+
+1. Open your **profile → Wallet → RC** on Ecency.
+2. Review **RC %** and the **estimated actions left** (posts, comments, transfers).
+3. Check for **power-downs** or **large votes** that may have reduced your RC reserve.
+
+---
+
+## Fast ways to restore RC
+
+- **Power up** even a small amount of HIVE to increase your RC pool immediately.
+- Use **Boost+** (Ecency Points) to request a temporary HP delegation that increases RC.
+- Ask a friend to temporarily **delegate Hive Power** to your account.
+- Wait for natural regeneration: RC refills at roughly **20% per day**.
+
+---
+
+## Reduce RC usage
+
+- Limit **edits** and large media uploads until RC recovers.
+- Avoid posting multiple times in a short period; comment and vote more sparingly.
+- Disable automatic posting features from third-party apps if they are draining RC.
+
+---
+
+## Estimate RC needs (typical ranges)
+
+| Action | Approximate RC cost |
+| --- | --- |
+| Vote or small comment | Very low (a few RC) |
+| New post with images | Moderate |
+| Token transfer | Low to moderate |
+| Power up/down | Low |
+
+Values vary with network congestion and account HP. Always check the **estimated actions left** indicator in your wallet for a personalized view.
+
+---
+
+## When to contact support
+
+- RC is stuck near zero for more than a day even after powering up.
+- You see errors signing transactions despite having RC.
+- You suspect unusual RC drain from a compromised key.
+
+Reach out in the [Ecency Help chat](https://ecency.com/chats/hive-125126/channel) with screenshots of your RC panel so the team can help.

src/content/docs/contribution.md

@@ -16,10 +16,10 @@ Ecency grows through community effort across our website, mobile apps, and backe
 
 ### Share ideas, feedback, and translations
 
-Join our translation teams or share ideas and feedback in the Ecency [Discord server](https://discord.me/ecency). We try our best to support all contributors!
+Join our translation teams or share ideas and feedback in the [Ecency Help chat](https://ecency.com/chats/hive-125126/channel). We try our best to support all contributors!
 
 ### Recognizing contributors
 
-We celebrate community members on [ecency.com/contributors](https://ecency.com/contributors). If you contributed but do not see your name, reach out to the team on Discord or update the relevant open-source repository directly.
+We celebrate community members on [ecency.com/contributors](https://ecency.com/contributors). If you contributed but do not see your name, reach out to the team in the [Ecency Help chat](https://ecency.com/chats/hive-125126/channel) or update the relevant open-source repository directly.
 
 Thank you for helping Ecency grow!

src/content/docs/ecency/boost-and-promote.md

@@ -13,12 +13,12 @@ Ecency offers tools like **Boost+**, **Boost (Account Boost)**, and **Promote**
 
 **Boost+** uses your Ecency Points to support your account with potential **delegations** from Ecency accounts and partner delegators.
 
-### Key Features:
+### Key Features
 - May receive **delegations** on your account.
 - Great for **content curation** and **organic reach**.
 - Consumes more points than Promote.
 
-### How to Use Boost+:
+### How to Use Boost+
 1. Go to Perks or profile page on Ecency, click the **“Boost+”** button.
 2. Choose the number of points to use.
 3. Confirm and wait for delegations to arrive over the next few hours.
@@ -33,12 +33,12 @@ Ecency offers tools like **Boost+**, **Boost (Account Boost)**, and **Promote**
 
 **Boost**, also called **Account Boost**, is available only through the Ecency mobile app as an **in-app purchase**. It grants your account a temporary **Hive Power delegation for 30 days** and doesn't consume Ecency Points.
 
-### Key Features:
+### Key Features
 - Provides **HP delegation** for 30 days.
 - Purchased via **in-app purchase** in the mobile app.
 - Does **not** require Ecency Points.
 
-### How to Use Boost:
+### How to Use Boost
 1. Open the Ecency mobile app and go to **Perks** or your **wallet**.
 2. Select **Boost** and complete the in-app purchase.
 3. Delegation arrives almost instantly and expires after 30 days.
@@ -49,12 +49,12 @@ Ecency offers tools like **Boost+**, **Boost (Account Boost)**, and **Promote**
 
 **Promote** adds your post to a **promoted section** on Ecency’s web and mobile apps. This increases **visibility**, but does **not involve voting**.
 
-### Key Features:
+### Key Features
 - Advertises your post in a visible spot.
 - Costs fewer points than Boost.
 - No curation rewards involved.
 
-### How to Use Promote:
+### How to Use Promote
 1. After publishing, click the **“Promote”** button.
 2. Select the number of points.
 3. Your post will appear in the promoted feed.
@@ -69,6 +69,26 @@ Ecency offers tools like **Boost+**, **Boost (Account Boost)**, and **Promote**
 | Cost     | Higher (points)           | In-app purchase             | Lower (points)              |
 | Reward   | May earn curation rewards | No rewards                  | No rewards                  |
 | Visibility | Organic (curation-based) | Organic (delegation-based) | Static (promoted feed)      |
+| On/Off-chain | Off-chain Points, on-chain delegation | Off-chain purchase, on-chain delegation | Off-chain Points, on-chain promotion | 
+
+---
+
+## Which option should I choose?
+
+- **I need Resource Credits or more voting power quickly** → Use **Boost+** or **Boost (Account Boost)**.
+- **I want guaranteed placement in promoted feeds for a campaign** → Use **Promote**.
+- **I’m low on Points but okay with a small spend** → Choose **Promote** for visibility at lower cost.
+- **I want to support curation and possibly earn curation rewards** → Choose **Boost+**.
+
+### Decision tree
+
+1. **Is your goal more RC / HP?**
+   - Yes → Choose **Boost+** (Points) or **Boost (Account Boost)** (mobile purchase).
+2. **Is your goal more eyeballs on a specific post?**
+   - Yes → Choose **Promote**.
+3. **Do you prefer paying with Points or fiat/in-app purchase?**
+   - Points → **Boost+** or **Promote**.
+   - In-app purchase → **Boost (Account Boost)**.
 
 ---
 
@@ -94,4 +114,3 @@ Boost (Account Boost) is available in the mobile app via Perks or your wallet.
 - Boost+ and Promote use Ecency Points (not HIVE or HBD).
 - Boost requires an in-app purchase.
 - Boost+ results vary based on content quality and timing.
-

src/content/docs/ecency/mobile-faq.md

@@ -0,0 +1,77 @@
+---
+title: Mobile app FAQ
+description: Quick answers for common questions about the Ecency mobile app on Android and iOS.
+---
+
+# Ecency mobile app FAQ
+
+Answers to the most common questions about installing, signing in, and using Ecency on mobile.
+
+---
+
+## How do I install the app?
+
+- **Android**: [Play Store](https://android.ecency.com)
+- **iOS**: [App Store](https://ios.ecency.com)
+- You can also download releases from [GitHub](https://github.com/ecency/ecency-mobile/releases).
+
+---
+
+## What sign-in options are available?
+
+- Hive username + **posting/active key**
+- **Hive Keychain mobile** (preferred for security)
+- **Hivesigner**
+- **Hiveauth** where supported
+
+> The **owner key** should never be used to log in.
+
+---
+
+## How do push notifications work?
+
+- Enable notifications when prompted at first launch or from **Settings → Notifications**.
+- You can toggle categories such as new replies, mentions, payouts, and boosts.
+- If they stop working, re-open the app while connected, and ensure battery optimizations are disabled for Ecency.
+
+---
+
+## What if I don't have enough Resource Credits on mobile?
+
+- Request a small **Boost+** from **Perks** using Ecency Points to get temporary HP and RC.
+- **Power up** a small amount of HIVE if available.
+- Reduce RC usage by avoiding repeated edits or large uploads until RC regenerates (about 20% per day).
+
+---
+
+## What is the difference between Boost+, Boost, and Promote on mobile?
+
+- **Boost+**: Uses Points to request HP delegations and may improve curation and RC.
+- **Boost (Account Boost)**: Mobile-only **in-app purchase** that grants a 30-day HP delegation without using Points.
+- **Promote**: Uses Points to list a post in the promoted feed; no votes guaranteed.
+
+See the [Boost and Promote guide](/ecency/boost-and-promote/) for a detailed comparison.
+
+---
+
+## Where can I find drafts and bookmarks?
+
+- Tap your **profile → Drafts/Bookmarks** to edit saved drafts or revisit saved posts.
+- Drafts created offline will sync when you reconnect.
+
+---
+
+## How do I switch accounts?
+
+1. Open the **menu**.
+2. Tap **Switch → Accounts**.
+3. Add another Hive account and pick which one to use.
+
+Multiple accounts stay saved; no need to log out.
+
+---
+
+## How can I report a bug or get support?
+
+- From the app: **Menu → Help**.
+- Ask in the [Ecency Help chat](https://ecency.com/chats/hive-125126/channel) or open an issue on [GitHub](https://github.com/ecency/ecency-mobile/issues).

src/content/docs/ecency/wallets/about.md

@@ -1,11 +1,11 @@
 ---
 title: Ecency Wallet
-description: Learn how to manage multiple tokens, layer-2 assets, and external chain tokens (BTC, ETH, SOL, APT, TRX, ATOM) with full self-custody using Ecency's wallet features.
+description: Learn how to manage multiple tokens, layer-2 assets, and external chain tokens (BTC, ETH, BNB, SOL, APT, TRX, TON) with full self-custody using Ecency's wallet features.
 ---
 
 # Ecency Wallet
 
-Ecency includes a fully integrated wallet that lets you manage your **Hive account balances**, **transfers**, **layer-2 tokens**, and even **external chain assets** like **BTC**, **ETH**, **SOL**, **APT**, **TRX**, and **ATOM**, all in one place.
+Ecency includes a fully integrated wallet that lets you manage your **Hive account balances**, **transfers**, **layer-2 tokens**, and even **external chain assets** like **BTC**, **ETH**, **BNB**, **SOL**, **APT**, **TRX**, and **TON**, all in one place.
 
 The wallet works across **web**, **mobile**, and **desktop** apps.
 
@@ -22,13 +22,13 @@ The wallet provides access to:
 - Hive Engine layer 2 tokens
 - SPK layer 2 tokens
 - Ecency Points
-- External chain tokens (BTC, ETH, SOL, APT, TRX, ATOM)
+- External chain tokens (BTC, ETH, BNB, SOL, APT, TRX, TON)
 
 You can view balances, recent transactions, and perform key actions across these assets.
 
 ### External Chain Tokens
 
-Ecency Wallets can generate lightweight wallets for supported blockchains such as **Bitcoin (BTC)**, **Ethereum (ETH)**, **Solana (SOL)**, **Aptos (APT)**, **Tron (TRX)**, and **Cosmos (ATOM)**. These direct integrations give you full control and self custody, letting you track and transfer cross-chain tokens alongside your Hive assets without leaving Ecency.
+Ecency Wallets can generate lightweight wallets for supported blockchains such as **Bitcoin (BTC)**, **Ethereum (ETH)**, **BNB Chain (BNB)**, **Solana (SOL)**, **Aptos (APT)**, **Tron (TRX)**, and **Ton (TON)**. These direct integrations give you full control and self custody, letting you track and transfer cross-chain tokens alongside your Hive assets without leaving Ecency. See the [cross-chain wallet quickstart](/ecency/wallets/cross-chain-wallets/) for setup steps.
 
 ---
 
@@ -75,13 +75,15 @@ On Ecency Web, you can request conversions between:
 - HBD → HIVE (via 3.5-day conversion process or instantly via market)
 - HIVE → HBD (instantly via market, if liquidity is available)
 
+If conversions or claims seem delayed, check [payouts and conversions troubleshooting](/ecency/wallets/payouts-and-conversions/).
+
 ---
 
 ### ✅ Use Savings
 
 Move HIVE or HBD into **savings** for extra security.
 
-Withdrawals from savings take **3 days** to complete. 
+Withdrawals from savings take **3 days** to complete.
 Transferring HBD into savings earns you 15-20% (subject to governance settings) annual rewards claimable monthly.
 
 ---
@@ -102,11 +104,13 @@ Transferring HBD into savings earns you 15-20% (subject to governance settings)
 - Always store your **active key** securely (required for transfers).
 - Use **Hive Keychain** or **Ecency mobile app** for safer transactions.
 - Never share your **owner key**.
+- For cross-chain wallets, back up any **seed phrases** shown during address generation.
 
 ---
 
 ## Learn More
 
 - [Ecency.com/wallet](https://ecency.com/wallet)
-- [Hive Whitepaper](https://hive.io/whitepaper.pdf)
-- [Support on Discord](https://discord.me/ecency)
+- [Cross-chain wallet quickstart](/ecency/wallets/cross-chain-wallets/)
+- [Payouts and conversions troubleshooting](/ecency/wallets/payouts-and-conversions/)
+- [Support in Ecency Help chat](https://ecency.com/chats/hive-125126/channel)