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Added word distribution to be more explicit on the characteristics of phone triage - that was set to follow a triangular probability distribution
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content/04_111_model.ipynb

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@@ -102,7 +102,7 @@
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" Simulates the service process for a call operator\n",
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"\n",
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" 1. request and wait for a call operator\n",
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" 2. phone triage (triangular)\n",
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" 2. phone triage (triangular distribution)\n",
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" 3. exit system\n",
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" \n",
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" Params:\n",

content/05_basic_results.ipynb

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@@ -142,7 +142,7 @@
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" Simulates the service process for a call operator\n",
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"\n",
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" 1. request and wait for a call operator\n",
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" 2. phone triage (triangular)\n",
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" 2. phone triage (triangular distribution)\n",
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" 3. exit system\n",
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" \n",
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" Params:\n",

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