From 7a2a255b5a4100626380eca7efae963923b52160 Mon Sep 17 00:00:00 2001 From: Firdevs ARSLAN Date: Fri, 14 Aug 2026 19:14:17 +0200 Subject: [PATCH 1/9] docs(instances): added info about snapshots --- macros/concepts/block-snapshot.mdx | 4 +- .../fix-common-billing-issues.mdx | 6 ++- .../how-to/delete-a-snapshot.mdx | 16 +++--- pages/instances/how-to/create-a-backup.mdx | 52 ++++++++++--------- 4 files changed, 44 insertions(+), 34 deletions(-) diff --git a/macros/concepts/block-snapshot.mdx b/macros/concepts/block-snapshot.mdx index b9a38a1cd6..163220259a 100644 --- a/macros/concepts/block-snapshot.mdx +++ b/macros/concepts/block-snapshot.mdx @@ -2,4 +2,6 @@ macro: block-snapshot --- -A snapshot takes a picture of a specific volume at one point in time. For example, you may have a server with one volume containing the OS and another containing the application data and want to use different snapshot strategies on both volumes. [Creating snapshots of your volumes](/block-storage/how-to/create-a-snapshot/) gives you total freedom of which volumes you want to back up, while [images](#image) are more convenient for full backups of your Instance. \ No newline at end of file +A snapshot takes a picture of a specific volume at one point in time. For example, you may have a server with one volume containing the OS and another containing the application data and want to use different snapshot strategies on both volumes. [Creating snapshots of your volumes](/block-storage/how-to/create-a-snapshot/) gives you total freedom of which volumes you want to back up, while [images](#image) are more convenient for full backups of your Instance. + +You can create a snapshot directly from a volume, or generate it automatically when you create an Instance image. In both cases, the snapshot exists as an independent, billed resource and is not deleted when its source volume, Instance, or image is deleted. \ No newline at end of file diff --git a/pages/billing/troubleshooting/fix-common-billing-issues.mdx b/pages/billing/troubleshooting/fix-common-billing-issues.mdx index 5f9d97645c..bbf566f76a 100644 --- a/pages/billing/troubleshooting/fix-common-billing-issues.mdx +++ b/pages/billing/troubleshooting/fix-common-billing-issues.mdx @@ -62,10 +62,14 @@ Access to invoices is restricted based on your role and permissions within the S ## I deleted my resources but I still receive invoices ### Cause + Some resources may continue to generate charges even after deletion. Common reasons include: + - **Elastic Metal servers**: billing continues until the server is fully deleted. If the server is only powered off but not deleted, charges will still apply. - **Flexible IP addresses**: reserved flexible IPs are billed even if they are not attached to an active resource. -- **Volumes and snapshots**: detached volumes or stored snapshots from deleted Instances may still incur storage charges. +- **Volumes and snapshots**: + - detached volumes or stored snapshots from deleted Instances may still incur storage charges. + - snapshots generated automatically when creating an Instance image are not deleted when the image itself is deleted. These snapshots continue to incur storage charges until you delete them individually from the Block Storage dashboard. - **Pro-rata billing**: Scaleway operates on a pay-as-you-go model, so you may receive an invoice for usage incurred before deletion, even if the resource was removed before the end of the billing cycle. ### Solution diff --git a/pages/block-storage/how-to/delete-a-snapshot.mdx b/pages/block-storage/how-to/delete-a-snapshot.mdx index 75f422158e..9e3ba2d6fe 100644 --- a/pages/block-storage/how-to/delete-a-snapshot.mdx +++ b/pages/block-storage/how-to/delete-a-snapshot.mdx @@ -15,10 +15,10 @@ import Requirements from '@macros/iam/requirements.mdx' - [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization - Created a [Block Storage volume](/block-storage/how-to/create-a-volume/) - -1. Click **Block Storage** in the **Storage** section of the Scaleway console side menu. A list of your volumes displays. -2. Click the **Snapshots** tab. -3. Click > **Delete** next to the snapshot of your choice. A pop-up displays. +1. Click **Block Storage** in the **Storage** section of the Scaleway console side menu. A list of your volumes appears. +2. Click the **Snapshots** tab. A list of your snapshots appears.
+ Snapshots generated automatically when you create an Instance image also appear in this list. Deleting the image does not delete these snapshots — you must delete them here individually to stop being billed storage charges. +3. Click > **Delete** next to the snapshot of your choice. A dialog box opens. 4. Type `DELETE` to confirm. 5. Click **Delete this snapshot**. @@ -27,10 +27,10 @@ import Requirements from '@macros/iam/requirements.mdx' Alternatively, you can delete a Block Storage snapshot the following way: -1. Click **Block Storage** in the **Storage** section of the Scaleway console side menu. The Block Storage page displays. -2. Click the **Snapshots** tab. A list of your snapshots displays. -3. Click the name of the snapshot you want to use to create a new volume. The Snapshot overview displays. -4. Click **Delete snapshot** at the bottom of the page. A confirmation pop-up displays. +1. Click **Block Storage** in the **Storage** section of the Scaleway console side menu. The Block Storage page opens. +2. Click the **Snapshots** tab. A list of your snapshots appears. +3. Click the name of the snapshot you want to use to create a new volume. The Snapshot overview appears. +4. Click **Delete snapshot** at the bottom of the page. A dialog box opens. 5. Type `DELETE` to confirm. 6. Click **Delete this snapshot**. diff --git a/pages/instances/how-to/create-a-backup.mdx b/pages/instances/how-to/create-a-backup.mdx index 8dd9070757..1d8e912c09 100644 --- a/pages/instances/how-to/create-a-backup.mdx +++ b/pages/instances/how-to/create-a-backup.mdx @@ -1,22 +1,24 @@ --- -title: How to create an image +title: Create an image description: This page explains how to create an image of your Instance tags: instance image backup dates: - validation: 2025-12-18 + validation: 2026-08-14 posted: 2021-05-26 --- import Requirements from '@macros/iam/requirements.mdx' -The image feature lets you create an image of your Instance, which contains all its volumes. You can use this image to restore your Instance and its data and create a series of Instances with a predefined configuration. +The image feature lets you create an image of your Instance, which includes all its volumes. You can use this image to restore your Instance and its data, or to create a series of Instances with a predefined configuration. -This feature is available on Instance types. Creating images of your Instance is free. However, keep in mind that as the image feature creates snapshots of your volumes, you will be billed for these snapshots. +This feature is available for all Instance types. - - This creates an image that is a complete backup of your Instance including **all** of its volumes. The [snapshot](/instances/concepts/#snapshot) feature, on the other hand, creates snapshots of specific volumes. Consider [creating a snapshot](/block-storage/how-to/create-a-snapshot/) if you want to use different snapshot strategies for different volumes of your Instance, e.g., if it has one volume containing the OS and another containing application data. + + Creating an image is free. However, the image feature creates snapshots of your volumes, and snapshots are billed separately. +Creating an image makes a complete backup of your Instance, including all of its volumes. The [snapshot](/instances/concepts/#snapshot) feature, on the other hand, creates a snapshot of a specific volume. Consider [creating a snapshot](/block-storage/how-to/create-a-snapshot/) if you want to apply different snapshot strategies to different volumes of your Instance. For example, if it has one volume containing the OS and another containing application data. + - A Scaleway account logged into the [console](https://console.scaleway.com) @@ -24,51 +26,53 @@ This feature is available on Instance types. Creating images of your Instance is - An [SSH key](/organizations-and-projects/how-to/create-ssh-key/) - An [Instance](/instances/how-to/create-an-instance/) -## How to create an image +## Create an image -1. Click **CPU & GPU Instances** in the **Compute** section of the side menu. The [Instances page](https://console.scaleway.com/instance/servers) displays. -2. Select the Availability Zone (AZ) from the drop-down menu (e.g., `PAR1`) to view resources in the selected AZ. +1. Click **CPU & GPU Instances** in the **Compute** section of the side menu. The [Instances page](https://console.scaleway.com/instance/servers) opens. +2. Select the Availability Zone (AZ) from the dropdown (e.g., `PAR1`) to view resources in the selected AZ. 3. Click the Instance you want to back up. -4. Go to the **Images** section of the Instance's overview page. -5. Click **Create image from Instance**. A pop-up displays asking you to confirm the action. +4. Go to the **Images** section of the Instance overview page. +5. Click **Create image from Instance**. A dialog box opens asking you to confirm the action. 6. Click **Create image from Instance**. You are returned to the **Storage** tab, where your new image now displays. - - When you create an image, each of the Instance's volumes are snapshotted. You will be able to see the snapshot of each volume via the **Storage** tab of your Instance dashboard. - +When you create an image, the image feature creates a snapshot of each of the Instance volumes. You can view these snapshots in the **Storage** tab of your Instance dashboard. -## How to create or restore an Instance from an image +## Create or restore an Instance from an image There are two different ways to create a new Instance from your image: -### Using the Instance creation wizard +### Use the Instance creation wizard Follow the instructions for [creating an Instance](/instances/how-to/create-an-instance/). At the **Choose an image** step of the creation wizard, click the **My images** tab, and select the desired image. A new Instance is created from your image. -### Restoring the image +### Restore the image -1. Click **CPU & GPU Instances** in the **Compute** section of the side menu. The [Instances page](https://console.scaleway.com/instance/servers) displays. -2. Select the Availability Zone (AZ) from the drop-down menu (e.g., `PAR1`) to view resources in the selected AZ. +1. Click **CPU & GPU Instances** in the **Compute** section of the side menu. The [Instances page](https://console.scaleway.com/instance/servers) opens. +2. Select the Availability Zone (AZ) from the dropdown (e.g., `PAR1`) to view resources in the selected AZ. 3. Click the Instance you created an image of. 4. Click the **Storage** tab and scroll down to the **Images** section of the page. 5. Click next to the Instance's image. -6. Select **Create Instance** on the drop-down list. You are redirected to the Instance creation wizard, where the image has been preselected for you at step 2. +6. Select **Create Instance** in the dropdown. You are redirected to the Instance creation wizard, where the image has been preselected for you at step 2. 7. Finish configuring the Instance according to your requirements, and click **Create Instance**. A new Instance is created from your image. -## How to manage your images +## Manage your images -1. Click **CPU & GPU Instances** in the **Compute** section of the side menu. The [Instances page](https://console.scaleway.com/instance/servers) displays. -2. Select the Availability Zone (AZ) from the drop-down menu (e.g., `PAR1`) to view resources in the selected AZ. +1. Click **CPU & GPU Instances** in the **Compute** section of the side menu. The [Instances page](https://console.scaleway.com/instance/servers) opens. +2. Select the Availability Zone (AZ) from the dropdown (e.g., `PAR1`) to view resources in the selected AZ. 3. Click the **Storage** tab. A list of your storage resources displays. 4. Scroll to the **Images** section of the page. 5. Click next to the relevant image. - Select **More info** to view more information about the image, including its name, status, location, size, type, ID, and creation date. - Select **Delete** to delete the image if you no longer need it, and confirm via the pop-up window when prompted. - + + + Deleting an image does not delete the snapshots it is made of. These snapshots remain in your account and you continue to be billed for their storage. To stop being billed, delete each snapshot individually.
+ Go to Storage > Block Storage > Snapshots in the Scaleway console, or see [How to delete a snapshot](/block-storage/how-to/delete-a-snapshot/). + From 407e888efa843fa1d839f5c3c06a5ba54bf42e3f Mon Sep 17 00:00:00 2001 From: Firdevs Arslan Date: Mon, 17 Aug 2026 10:56:44 +0200 Subject: [PATCH 2/9] Update pages/billing/troubleshooting/fix-common-billing-issues.mdx Co-authored-by: mmfrayssens --- pages/billing/troubleshooting/fix-common-billing-issues.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/pages/billing/troubleshooting/fix-common-billing-issues.mdx b/pages/billing/troubleshooting/fix-common-billing-issues.mdx index bbf566f76a..89c67e086a 100644 --- a/pages/billing/troubleshooting/fix-common-billing-issues.mdx +++ b/pages/billing/troubleshooting/fix-common-billing-issues.mdx @@ -65,7 +65,7 @@ Access to invoices is restricted based on your role and permissions within the S Some resources may continue to generate charges even after deletion. Common reasons include: -- **Elastic Metal servers**: billing continues until the server is fully deleted. If the server is only powered off but not deleted, charges will still apply. +- **Elastic Metal servers**: billing continues until the server is fully deleted. If the server is only powered off but not deleted, charges still apply. - **Flexible IP addresses**: reserved flexible IPs are billed even if they are not attached to an active resource. - **Volumes and snapshots**: - detached volumes or stored snapshots from deleted Instances may still incur storage charges. From f58bf023028c95fabe15ae035e01219f14a9b720 Mon Sep 17 00:00:00 2001 From: Firdevs ARSLAN Date: Mon, 17 Aug 2026 11:01:27 +0200 Subject: [PATCH 3/9] Fix upon review --- pages/instances/how-to/create-a-backup.mdx | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/pages/instances/how-to/create-a-backup.mdx b/pages/instances/how-to/create-a-backup.mdx index 1d8e912c09..f3dab5d488 100644 --- a/pages/instances/how-to/create-a-backup.mdx +++ b/pages/instances/how-to/create-a-backup.mdx @@ -69,10 +69,10 @@ A new Instance is created from your image. 4. Scroll to the **Images** section of the page. 5. Click next to the relevant image. - Select **More info** to view more information about the image, including its name, status, location, size, type, ID, and creation date. - - Select **Delete** to delete the image if you no longer need it, and confirm via the pop-up window when prompted. + - Select **Delete** to delete the image if you no longer need it, then confirm in the dialog box that appears. Deleting an image does not delete the snapshots it is made of. These snapshots remain in your account and you continue to be billed for their storage. To stop being billed, delete each snapshot individually.
- Go to Storage > Block Storage > Snapshots in the Scaleway console, or see [How to delete a snapshot](/block-storage/how-to/delete-a-snapshot/). + Go to **Storage** > **Block Storage** > **Snapshots** in the Scaleway console, or see [How to delete a snapshot](/block-storage/how-to/delete-a-snapshot/). From 60a696690acd6465f92e6992335e86d95f50abc4 Mon Sep 17 00:00:00 2001 From: Firdevs Arslan Date: Mon, 17 Aug 2026 15:16:10 +0200 Subject: [PATCH 4/9] Update macros/concepts/block-snapshot.mdx Co-authored-by: vanda-scw --- macros/concepts/block-snapshot.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/macros/concepts/block-snapshot.mdx b/macros/concepts/block-snapshot.mdx index 163220259a..d3b6dec35b 100644 --- a/macros/concepts/block-snapshot.mdx +++ b/macros/concepts/block-snapshot.mdx @@ -2,6 +2,6 @@ macro: block-snapshot --- -A snapshot takes a picture of a specific volume at one point in time. For example, you may have a server with one volume containing the OS and another containing the application data and want to use different snapshot strategies on both volumes. [Creating snapshots of your volumes](/block-storage/how-to/create-a-snapshot/) gives you total freedom of which volumes you want to back up, while [images](#image) are more convenient for full backups of your Instance. +A snapshot takes a picture of a specific volume at one point in time. For example, you may have a server with one volume containing the OS and another containing the application data, and you want to use different snapshot strategies on both volumes. [Creating snapshots of your volumes](/block-storage/how-to/create-a-snapshot/) gives you total freedom of which volumes you want to back up, while [images](#image) are more convenient for full backups of your Instance. You can create a snapshot directly from a volume, or generate it automatically when you create an Instance image. In both cases, the snapshot exists as an independent, billed resource and is not deleted when its source volume, Instance, or image is deleted. \ No newline at end of file From 9c0e8ef06ea11a2df0ac521686cd14a53162e358 Mon Sep 17 00:00:00 2001 From: Firdevs Arslan Date: Mon, 17 Aug 2026 15:16:19 +0200 Subject: [PATCH 5/9] Update pages/block-storage/how-to/delete-a-snapshot.mdx Co-authored-by: vanda-scw --- pages/block-storage/how-to/delete-a-snapshot.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/pages/block-storage/how-to/delete-a-snapshot.mdx b/pages/block-storage/how-to/delete-a-snapshot.mdx index 9e3ba2d6fe..80d360010c 100644 --- a/pages/block-storage/how-to/delete-a-snapshot.mdx +++ b/pages/block-storage/how-to/delete-a-snapshot.mdx @@ -15,7 +15,7 @@ import Requirements from '@macros/iam/requirements.mdx' - [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization - Created a [Block Storage volume](/block-storage/how-to/create-a-volume/) -1. Click **Block Storage** in the **Storage** section of the Scaleway console side menu. A list of your volumes appears. +1. In the Scaleway console side menu, click **Storage** > **Block Storage**. A list of your volumes appears. 2. Click the **Snapshots** tab. A list of your snapshots appears.
Snapshots generated automatically when you create an Instance image also appear in this list. Deleting the image does not delete these snapshots — you must delete them here individually to stop being billed storage charges. 3. Click > **Delete** next to the snapshot of your choice. A dialog box opens. From 30eb7886b061298ff1f45fbbffd04e1f647976bd Mon Sep 17 00:00:00 2001 From: Firdevs Arslan Date: Mon, 17 Aug 2026 15:16:27 +0200 Subject: [PATCH 6/9] Update pages/block-storage/how-to/delete-a-snapshot.mdx Co-authored-by: vanda-scw --- pages/block-storage/how-to/delete-a-snapshot.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/pages/block-storage/how-to/delete-a-snapshot.mdx b/pages/block-storage/how-to/delete-a-snapshot.mdx index 80d360010c..2e2b9c9126 100644 --- a/pages/block-storage/how-to/delete-a-snapshot.mdx +++ b/pages/block-storage/how-to/delete-a-snapshot.mdx @@ -27,7 +27,7 @@ import Requirements from '@macros/iam/requirements.mdx' Alternatively, you can delete a Block Storage snapshot the following way: -1. Click **Block Storage** in the **Storage** section of the Scaleway console side menu. The Block Storage page opens. +1. In the Scaleway console side menu, click **Storage** > **Block Storage**. The Block Storage page opens. 2. Click the **Snapshots** tab. A list of your snapshots appears. 3. Click the name of the snapshot you want to use to create a new volume. The Snapshot overview appears. 4. Click **Delete snapshot** at the bottom of the page. A dialog box opens. From 9acead1fb91dc3a1bce30f1b8485d7312e1855a0 Mon Sep 17 00:00:00 2001 From: Firdevs Arslan Date: Mon, 17 Aug 2026 15:16:32 +0200 Subject: [PATCH 7/9] Update pages/instances/how-to/create-a-backup.mdx Co-authored-by: vanda-scw --- pages/instances/how-to/create-a-backup.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/pages/instances/how-to/create-a-backup.mdx b/pages/instances/how-to/create-a-backup.mdx index f3dab5d488..39ce3ac3a9 100644 --- a/pages/instances/how-to/create-a-backup.mdx +++ b/pages/instances/how-to/create-a-backup.mdx @@ -28,7 +28,7 @@ Creating an image makes a complete backup of your Instance, including all of its ## Create an image -1. Click **CPU & GPU Instances** in the **Compute** section of the side menu. The [Instances page](https://console.scaleway.com/instance/servers) opens. +1. In the Scaleway console side menu, click **Compute** > **CPU & GPU Instances**. The [Instances page](https://console.scaleway.com/instance/servers) opens. 2. Select the Availability Zone (AZ) from the dropdown (e.g., `PAR1`) to view resources in the selected AZ. 3. Click the Instance you want to back up. 4. Go to the **Images** section of the Instance overview page. From becd75a59ac82724fc9568a8ce5eb8280e4ed077 Mon Sep 17 00:00:00 2001 From: Firdevs Arslan Date: Mon, 17 Aug 2026 15:17:01 +0200 Subject: [PATCH 8/9] Update pages/instances/how-to/create-a-backup.mdx Co-authored-by: vanda-scw --- pages/instances/how-to/create-a-backup.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/pages/instances/how-to/create-a-backup.mdx b/pages/instances/how-to/create-a-backup.mdx index 39ce3ac3a9..d1b079009d 100644 --- a/pages/instances/how-to/create-a-backup.mdx +++ b/pages/instances/how-to/create-a-backup.mdx @@ -63,7 +63,7 @@ A new Instance is created from your image. ## Manage your images -1. Click **CPU & GPU Instances** in the **Compute** section of the side menu. The [Instances page](https://console.scaleway.com/instance/servers) opens. +1. In the Scaleway console side menu, click **Compute** > **CPU & GPU Instances**. The [Instances page](https://console.scaleway.com/instance/servers) opens. 2. Select the Availability Zone (AZ) from the dropdown (e.g., `PAR1`) to view resources in the selected AZ. 3. Click the **Storage** tab. A list of your storage resources displays. 4. Scroll to the **Images** section of the page. From 7dade1de9d83878c393bc4a3f76b343dd8cda700 Mon Sep 17 00:00:00 2001 From: Firdevs ARSLAN Date: Mon, 17 Aug 2026 15:19:09 +0200 Subject: [PATCH 9/9] added description --- pages/instances/how-to/create-a-backup.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/pages/instances/how-to/create-a-backup.mdx b/pages/instances/how-to/create-a-backup.mdx index d1b079009d..3f819226e6 100644 --- a/pages/instances/how-to/create-a-backup.mdx +++ b/pages/instances/how-to/create-a-backup.mdx @@ -41,7 +41,7 @@ When you create an image, the image feature creates a snapshot of each of the In ## Create or restore an Instance from an image -There are two different ways to create a new Instance from your image: +There are two different ways to create a new Instance from your image: using the Instance creation wizard, or restoring the image directly from an existing Instance. ### Use the Instance creation wizard