diff --git a/src/api/admin.test.ts b/src/api/admin.test.ts
index 9bd3da6..2257b09 100644
--- a/src/api/admin.test.ts
+++ b/src/api/admin.test.ts
@@ -82,6 +82,8 @@ describe('normalizeDriver', () => {
       PlateNumber: '',
       VehicleReviewStatus: '',
       VehicleReviewNote: '',
+      RatingAvg: 0,
+      RatingCount: 0,
       CreatedAt: '2026-07-11T13:09:08+08:00',
       UpdatedAt: '2026-07-11T16:46:44+08:00',
     });
@@ -106,11 +108,28 @@ describe('normalizeDriver', () => {
       PlateNumber: '',
       VehicleReviewStatus: '',
       VehicleReviewNote: '',
+      RatingAvg: 0,
+      RatingCount: 0,
       CreatedAt: '2026-07-10T00:00:00Z',
       UpdatedAt: '2026-07-10T01:00:00Z',
     });
   });
 
+  it('解析評分彙總（B5）；舊後端缺鍵時歸零＝尚無評分', () => {
+    const rated = normalizeDriver({
+      ID: 9, LineUserID: 'l', Name: 'D', Phone: '', Status: 1,
+      rating_avg: 4.5, rating_count: 12,
+    });
+    expect(rated.RatingAvg).toBe(4.5);
+    expect(rated.RatingCount).toBe(12);
+
+    // 舊後端不帶 rating_* → 0/0，呈現端據 RatingCount===0 顯示「尚無評分」，
+    // 不需要再判一種 undefined。
+    const legacy = normalizeDriver({ ID: 10, LineUserID: 'l', Name: 'D', Phone: '', Status: 1 });
+    expect(legacy.RatingAvg).toBe(0);
+    expect(legacy.RatingCount).toBe(0);
+  });
+
   it('解析車輛與審核欄位（O5）', () => {
     const d = normalizeDriver({
       ID: 5,
diff --git a/src/api/admin.ts b/src/api/admin.ts
index 20c71ec..502f2e6 100644
--- a/src/api/admin.ts
+++ b/src/api/admin.ts
@@ -26,6 +26,9 @@ export interface Driver {
   PlateNumber: string; // 車牌（O1）；'' 為未填
   VehicleReviewStatus: string; // 審核狀態（O5）：''/pending/approved/rejected
   VehicleReviewNote: string; // 退回原因（O5）
+  /** 乘客評分平均（B5）；RatingCount 為 0 時無意義，呈現端要顯示「尚無評分」而非 0.0 */
+  RatingAvg: number;
+  RatingCount: number;
   CreatedAt: string; // 後端回傳的 ISO 時間字串；缺值為空字串
   UpdatedAt: string;
 }
@@ -152,12 +155,21 @@ export interface RideEvent {
   created_at: string;
 }
 
+/** 乘客給司機的評分（B5）；一趟至多一則 */
+export interface RideRating {
+  score: number;
+  comment: string;
+  created_at: string;
+}
+
 export interface RideDetail {
   ride: RideFull;
   track_geojson: string;
   events: RideEvent[];
   /** 多停靠點行程（N）才有；單點訂單為空陣列 */
   stops: RideStop[];
+  /** 乘客評分（B5）；**未評分時為 null**（後端不帶該鍵） */
+  rating: RideRating | null;
 }
 
 // 軌跡 GeoJSON：admin 端點回傳裸 LineString；司機/乘客端點包成 Feature
@@ -210,6 +222,9 @@ export function normalizeDriver(raw: Record<string, unknown>): Driver {
     PlateNumber: str(raw, 'PlateNumber', 'plate_number'),
     VehicleReviewStatus: str(raw, 'VehicleReviewStatus', 'vehicle_review_status'),
     VehicleReviewNote: str(raw, 'VehicleReviewNote', 'vehicle_review_note'),
+    // 舊後端不帶 rating_* → num() 回 0，等同「尚無評分」，不需另做缺鍵判斷
+    RatingAvg: num(raw, 'RatingAvg', 'rating_avg'),
+    RatingCount: num(raw, 'RatingCount', 'rating_count'),
     CreatedAt: str(raw, 'CreatedAt', 'created_at'),
     UpdatedAt: str(raw, 'UpdatedAt', 'updated_at'),
   };
@@ -260,6 +275,7 @@ export async function fetchRideDetail(id: number): Promise<RideDetail> {
     track_geojson: string;
     events?: Record<string, unknown>[];
     stops?: Record<string, unknown>[];
+    rating?: Record<string, unknown>;
   }>(`/admin/rides/${id}`);
   return {
     ride: normalizeRide(data.ride),
@@ -267,6 +283,16 @@ export async function fetchRideDetail(id: number): Promise<RideDetail> {
     events: (data.events ?? []).map(normalizeRideEvent),
     // 單點訂單後端不帶 stops 鍵（omitempty），缺席＝沒有停靠點，不是錯誤
     stops: (data.stops ?? []).map(normalizeRideStop),
+    // 未評分時後端不帶 rating 鍵——缺席＝乘客沒評，不是錯誤
+    rating: data.rating ? normalizeRideRating(data.rating) : null,
+  };
+}
+
+export function normalizeRideRating(raw: Record<string, unknown>): RideRating {
+  return {
+    score: num(raw, 'score'),
+    comment: str(raw, 'comment'),
+    created_at: str(raw, 'created_at'),
   };
 }
 
diff --git a/src/constants.ts b/src/constants.ts
index 57cb834..ac9997b 100644
--- a/src/constants.ts
+++ b/src/constants.ts
@@ -67,3 +67,13 @@ export function rideEventLabel(eventType: string): string {
 export function actorRoleLabel(role: string): string {
   return ACTOR_ROLE_LABEL[role] ?? (role || '—');
 }
+
+/**
+ * 評分星色（B5）：低分要**一眼看得出來**，那是營運會採取行動的訊號。
+ * 門檻 3.5／4.5 是呈現用的粗分級，不參與任何計算或派單邏輯。
+ */
+export function RATING_COLOR(avg: number): string {
+  if (avg < 3.5) return '#cf1322'; // 紅：需要關注
+  if (avg < 4.5) return '#d48806'; // 黃：普通
+  return '#faad14'; // 金星：良好
+}
diff --git a/src/pages/DriversPage.test.tsx b/src/pages/DriversPage.test.tsx
index cffdf96..6edd799 100644
--- a/src/pages/DriversPage.test.tsx
+++ b/src/pages/DriversPage.test.tsx
@@ -78,3 +78,43 @@ describe('DriversPage', () => {
     expect(screen.queryByText('寵物車司機')).not.toBeInTheDocument();
   });
 });
+
+describe('DriversPage 評價欄（B5）', () => {
+  beforeEach(() => {
+    setRole('superadmin');
+    mockFetchDrivers.mockReset();
+    mockFetchDrivers.mockResolvedValue([
+      { ID: 1, Name: '高分司機', Phone: '', LineUserID: 'l1', Status: 1, RatingAvg: 4.8, RatingCount: 25 },
+      { ID: 2, Name: '低分司機', Phone: '', LineUserID: 'l2', Status: 1, RatingAvg: 2.5, RatingCount: 4 },
+      { ID: 3, Name: '新司機', Phone: '', LineUserID: 'l3', Status: 1, RatingAvg: 0, RatingCount: 0 },
+    ]);
+  });
+
+  it('有評分顯示「平均(則數)」，沒評分顯示「尚無評分」而非 0.0', async () => {
+    renderWithProviders(<DriversPage />);
+    await waitFor(() => expect(screen.getByText('高分司機')).toBeInTheDocument());
+
+    expect(screen.getByText('4.8')).toBeInTheDocument();
+    expect(screen.getByText('(25)')).toBeInTheDocument();
+    expect(screen.getByText('2.5')).toBeInTheDocument();
+    expect(screen.getByText('尚無評分')).toBeInTheDocument();
+    // 0 則不該被渲染成 0.0 顆星——那看起來像「被評成 0 分」
+    expect(screen.queryByText('0.0')).not.toBeInTheDocument();
+  });
+
+  it('依評價排序：低分在前，沒評分的排最後（0 則不代表差）', async () => {
+    const user = userEvent.setup();
+    renderWithProviders(<DriversPage />);
+    await waitFor(() => expect(screen.getByText('高分司機')).toBeInTheDocument());
+
+    await user.click(screen.getByText('評價'));
+
+    await waitFor(() => {
+      const names = screen
+        .getAllByRole('row')
+        .slice(1)
+        .map((r) => r.querySelector('a')?.textContent ?? '');
+      expect(names).toEqual(['低分司機', '高分司機', '新司機']);
+    });
+  });
+});
diff --git a/src/pages/DriversPage.tsx b/src/pages/DriversPage.tsx
index 690ff0e..fbec549 100644
--- a/src/pages/DriversPage.tsx
+++ b/src/pages/DriversPage.tsx
@@ -3,6 +3,7 @@ import { useMutation, useQuery, useQueryClient } from '@tanstack/react-query';
 import { App, Button, Card, Empty, Input, Select, Space, Switch, Table, Tag, Tooltip } from 'antd';
 import type { ColumnsType } from 'antd/es/table';
 import { Link } from 'react-router-dom';
+import { StarFilled } from '@ant-design/icons';
 
 import { fetchDrivers, patchDriverStatus, reviewDriverVehicle, type Driver } from '../api/admin';
 import PageHeader from '../components/PageHeader';
@@ -10,6 +11,7 @@ import { canDispatch } from '../auth/auth';
 import {
   DRIVER_STATUS,
   DRIVER_STATUS_DISABLED,
+  RATING_COLOR,
   VEHICLE_REVIEW_STATUS,
   VEHICLE_TYPE_LABEL,
 } from '../constants';
@@ -191,6 +193,30 @@ export default function DriversPage() {
         );
       },
     },
+    {
+      title: '評價',
+      width: 120,
+      // 可排序：營運要能一眼找出評價最低的司機，那正是這一欄存在的理由。
+      // **沒評分的排在最後**（不是最前）——0 則不代表差，不該混進低分名單。
+      sorter: (a: Driver, b: Driver) => {
+        if (a.RatingCount === 0 && b.RatingCount === 0) return 0;
+        if (a.RatingCount === 0) return 1;
+        if (b.RatingCount === 0) return -1;
+        return a.RatingAvg - b.RatingAvg;
+      },
+      render: (_: unknown, driver: Driver) =>
+        driver.RatingCount > 0 ? (
+          <Tooltip title={`${driver.RatingCount} 位乘客評分`}>
+            <Space size={4}>
+              <StarFilled style={{ color: RATING_COLOR(driver.RatingAvg) }} />
+              <span>{driver.RatingAvg.toFixed(1)}</span>
+              <span style={{ color: '#999' }}>({driver.RatingCount})</span>
+            </Space>
+          </Tooltip>
+        ) : (
+          <span style={{ color: '#999' }}>尚無評分</span>
+        ),
+    },
     {
       title: '車輛審核',
       width: 150,
diff --git a/src/pages/OrderDetailPage.test.tsx b/src/pages/OrderDetailPage.test.tsx
index 1ba8e14..750a969 100644
--- a/src/pages/OrderDetailPage.test.tsx
+++ b/src/pages/OrderDetailPage.test.tsx
@@ -50,6 +50,34 @@ vi.mock('../api/admin', async () => {
   };
 });
 
+/** 評分測試用的最小訂單詳情：只需要訂單本體渲染得出來即可。 */
+function ratingFixture(rating: unknown) {
+  return {
+    ride: {
+      id: 1,
+      customer_id: 10,
+      driver_id: 2,
+      status: 4,
+      pickup_point: { lat: 25.034, lng: 121.566 },
+      pickup_address: '台北101',
+      dropoff_point: null,
+      dropoff_address: '',
+      requested_at: '2026-07-06T14:53:13+08:00',
+      accepted_at: '2026-07-06T14:53:16+08:00',
+      picked_up_at: '2026-07-06T14:53:16+08:00',
+      completed_at: '2026-07-06T14:53:16+08:00',
+      distance_m: 0,
+      eta_pickup_sec: 100,
+      created_at: '2026-07-06T14:53:13+08:00',
+      updated_at: '2026-07-06T14:53:16+08:00',
+    },
+    track_geojson: '',
+    events: [],
+    stops: [],
+    rating,
+  };
+}
+
 describe('OrderDetailPage', () => {
   beforeEach(() => {
     mockFetchRideDetail.mockReset();
@@ -412,4 +440,32 @@ describe('OrderDetailPage', () => {
     });
     expect(screen.queryByText(/^停靠點（/)).not.toBeInTheDocument();
   });
+
+  it('乘客評分（B5）：有評分顯示星等與評論', async () => {
+    mockFetchRideDetail.mockResolvedValue(
+      ratingFixture({ score: 4, comment: '司機很準時', created_at: '2026-07-27T20:07:00+08:00' }),
+    );
+    renderWithProviders(<OrderDetailPage />, { route: '/orders/1', path: '/orders/:id' });
+
+    await waitFor(() => expect(screen.getByText('乘客評分')).toBeInTheDocument());
+    expect(screen.getByText('4 / 5')).toBeInTheDocument();
+    expect(screen.getByText('司機很準時')).toBeInTheDocument();
+  });
+
+  it('乘客評分（B5）：只給星等沒留言時說明，未評分整塊不顯示', async () => {
+    mockFetchRideDetail.mockResolvedValue(ratingFixture({ score: 5, comment: '', created_at: '' }));
+    const { unmount } = renderWithProviders(<OrderDetailPage />, {
+      route: '/orders/1',
+      path: '/orders/:id',
+    });
+    await waitFor(() => expect(screen.getByText('乘客評分')).toBeInTheDocument());
+    expect(screen.getByText('乘客只給了星等，沒有留言')).toBeInTheDocument();
+    unmount();
+
+    // 未評分（後端不帶 rating 鍵）→ 整塊不顯示，不留一張空卡片
+    mockFetchRideDetail.mockResolvedValue(ratingFixture(null));
+    renderWithProviders(<OrderDetailPage />, { route: '/orders/1', path: '/orders/:id' });
+    await waitFor(() => expect(screen.getByText('訂單 #1')).toBeInTheDocument());
+    expect(screen.queryByText('乘客評分')).not.toBeInTheDocument();
+  });
 });
diff --git a/src/pages/OrderDetailPage.tsx b/src/pages/OrderDetailPage.tsx
index dc44716..112beec 100644
--- a/src/pages/OrderDetailPage.tsx
+++ b/src/pages/OrderDetailPage.tsx
@@ -2,7 +2,7 @@
 import { useEffect, useMemo, useRef, useState } from 'react';
 import { useParams, useNavigate } from 'react-router-dom';
 import { useMutation, useQuery, useQueryClient } from '@tanstack/react-query';
-import { App, Card, Descriptions, Tag, Spin, Empty, Button, Space, Slider, Alert, Breadcrumb, Timeline, Tooltip } from 'antd';
+import { App, Card, Descriptions, Tag, Spin, Empty, Button, Space, Slider, Alert, Breadcrumb, Timeline, Tooltip, Rate } from 'antd';
 import { ArrowLeftOutlined, CaretRightOutlined, PauseOutlined, StopOutlined } from '@ant-design/icons';
 import maplibregl from 'maplibre-gl';
 import 'maplibre-gl/dist/maplibre-gl.css';
@@ -97,6 +97,7 @@ export default function OrderDetailPage() {
     [data],
   );
   const stops = useMemo(() => data?.stops ?? [], [data]);
+  const rating = data?.rating ?? null;
   // 只有停靠點、還沒有軌跡的行程（尚未開始跑）也要看得到地圖
   const showMap = coordinates.length > 0 || stops.length > 0;
 
@@ -374,6 +375,27 @@ export default function OrderDetailPage() {
         />
       </Card>
 
+      {/* 乘客評分（B5）：客服要能回答「這位乘客給了幾分、寫了什麼」。
+          **未評分時整塊不顯示**——沒評不是缺資料，留一張空卡片只會讓人以為壞了。 */}
+      {rating && (
+        <Card title="乘客評分">
+          <Space direction="vertical" size={8} style={{ width: '100%' }}>
+            <Space size={8}>
+              <Rate disabled value={rating.score} />
+              <span style={{ fontWeight: 600 }}>{rating.score} / 5</span>
+              {rating.created_at && (
+                <span style={{ color: '#999' }}>{fmtTime(rating.created_at)}</span>
+              )}
+            </Space>
+            {rating.comment ? (
+              <div style={{ whiteSpace: 'pre-wrap' }}>{rating.comment}</div>
+            ) : (
+              <span style={{ color: '#999' }}>乘客只給了星等，沒有留言</span>
+            )}
+          </Space>
+        </Card>
+      )}
+
       {/* 多停靠點（N）：單點訂單沒有 stops，整塊不顯示（不留一張空卡片） */}
       {stops.length > 0 && (
         <Card title={`停靠點（${stops.length} 站）`}>