Enroll fails on Thinkpad P51 (138a:0097), Linux Mint

[Jakeory1]

Laptop: Lenovo Thinkpad P51
System: Linux Mint 22.3
Fingerprint-Reader: Bus 001 Device 003: ID 138a:0097 Validity Sensors, Inc.

All the steps in "Setting Up" worked fine, until I got to $ fprintd-enroll. The light above the fingerprint reader lights up; When I place my finger on it and lift it, the stage gets passed, but in the end the enroll fails:

Using device /net/reactivated/Fprint/Device/0
Enrolling right-index-finger finger.
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-failed

I have tried many times but always get the same result and I couldn't find any issue that seemed to solve this.
The following is the result from $ sudo systemctl status python3-validity:

● python3-validity.service - python-validity driver dbus service
     Loaded: loaded (/usr/lib/systemd/system/python3-validity.service; enabled; preset: enabled)
     Active: active (running) since Mon 2026-06-29 21:24:09 CEST; 23min ago
   Main PID: 5846 (python3)
      Tasks: 3 (limit: 18644)
     Memory: 20.4M (peak: 21.7M)
        CPU: 2.039s
     CGroup: /system.slice/python3-validity.service
             └─5846 python3 /usr/lib/python-validity/dbus-service --debug

Jun 29 21:40:53 jakeory-ThinkPad-P51 python3[5846]: DEBUG:root:>tls> 17: 4705000b000300880a02000300600a20000100380a0000000a0000000071f4ec0f54d42e84d697353fbac2ecf07960b6fce984b1852ee30570228b864c86650b0f524728579933d3ce82e65ebc0e5fbbd831f2>
Jun 29 21:40:53 jakeory-ThinkPad-P51 python3[5846]: DEBUG:root:>cmd> 1703030ad0a7a815eb99c42008320b55f30fc2c9d2c358a21cb4bdb0ada0db12012775042bda842100ae9f4592592a5c485295e286bedfd016bb41dd2bd4c5623b12cbbdccf04734aa70cb10f761798d4a0bb50fba>
Jun 29 21:40:53 jakeory-ThinkPad-P51 python3[5846]: DEBUG:root:<cmd< 17030300406345a316e16ec9b90c1520a0603acc648439abe8bcb7f2822f4958c5eb9fc0f6009e5e442a23d928005c67529e954427686579bba7bdd5c634fc862eedfce488
Jun 29 21:40:53 jakeory-ThinkPad-P51 python3[5846]: DEBUG:root:<tls< 17: c304
Jun 29 21:40:53 jakeory-ThinkPad-P51 python3[5846]: DEBUG:root:>tls> 17: 1a
Jun 29 21:40:53 jakeory-ThinkPad-P51 python3[5846]: DEBUG:root:>cmd> 170303004076fce0346900aab00d6cea65f5a261babae8333c6636df8177d6653fd471bf1bdfab1a345eff13f40a07098ac4ee76572375a106323d604a687ae679032f1635
Jun 29 21:40:53 jakeory-ThinkPad-P51 python3[5846]: DEBUG:root:<cmd< 17030300400d2f662643232bda031ba747f045973c357793fe96f760e2e09f0cef635317eab55a79b69bdcda2582f9398b5b52bd499b0cd6355ec3f0a79a3084be63f68ff3
Jun 29 21:40:53 jakeory-ThinkPad-P51 python3[5846]: DEBUG:root:<tls< 17: 0000
Jun 29 21:40:53 jakeory-ThinkPad-P51 ERROR:root:Failed[5846]: 04c3
                                                            Traceback (most recent call last):
                                                              File "/usr/lib/python-validity/dbus-service", line 159, in run
                                                                sensor.enroll(usr, index, update_cb)
                                                              File "/usr/lib/python3/dist-packages/validitysensor/sensor.py", line 854, in enroll
                                                                return do_create_finger(template, tid)
                                                                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
                                                              File "/usr/lib/python3/dist-packages/validitysensor/sensor.py", line 820, in do_create_finger
                                                                recid = db.new_finger(usr, tinfo)
                                                                        ^^^^^^^^^^^^^^^^^^^^^^^^^
                                                              File "/usr/lib/python3/dist-packages/validitysensor/db.py", line 235, in new_finger
                                                                rec = self.new_record(userid, 0xb, stg.dbid, template)
                                                                      ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
                                                              File "/usr/lib/python3/dist-packages/validitysensor/db.py", line 218, in new_record
                                                                assert_status(rsp)
                                                              File "/usr/lib/python3/dist-packages/validitysensor/util.py", line 12, in assert_status
                                                                raise Exception('Failed: %04x' % s)
                                                            Exception: Failed: 04c3
Jun 29 21:40:53 jakeory-ThinkPad-P51 python3[5846]: DEBUG:root:EnrollStatus

Does anyone have an idea what the issue might be or how I can find out?

I'd very much appreciate any help! :)