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Two-Factor Authentication (2FA)

Two-Factor Authentication (2FA) is a security mechanism that enhances account protection by requiring users to verify their identity through two independent authentication factors. In addition to a standard password, users must provide a second form of verification—such as a one-time passcode, authenticator app token, or hardware security key. This dual-layer validation significantly reduces unauthorized access risks and strengthens overall system security.


Steps to Enable Two-Factor Authentication (2FA)

Follow the steps below to securely enable Two-Factor Authentication (2FA) in Doculan.

  1. Navigate to the Doculan Dashboard.
  2. Click the Profile icon located at the top right corner.
  3. Select Settings from the dropdown menu.
  4. Click on Two-Factor Authentication (2FA).

Before proceeding, ensure you have an authenticator app installed on your device.
Common options include:

  • Google Authenticator
  • Microsoft Authenticator
  • Duo Mobile
  • Okta Verify
  • Authy
  • Any other TOTP-based authenticator app
  1. Click the Generate QR Code button.

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A unique QR Code and Secret Key will be generated. You can enable 2FA using either method:

  • Scan the QR Code with your authenticator app, or
  • Manually enter the Secret Key into your authenticator app.

Once scanned, your authenticator app will generate 6-digit time-based verification codes.

Enter the current 6-digit code into the Doculan website to complete verification.

Backup Codes

After successful verification, Two-Factor Authentication (2FA) will be enabled.

Once 2FA is activated, Doculan automatically generates 10 backup codes.

  • Each backup code can be used once for login when you don’t have access to your authenticator app.
  • Click the Download button to save your backup codes.
  • The file will be downloaded in .txt format.
  • Store this file securely in your local system.

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Code Expiration

  • Each 2FA code generated by the authenticator app expires every 12 hours.
  • After expiration, simply open your authenticator app to get a new 6-digit code.
  • Alternatively, you may use one of your backup codes if needed.

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