Sometimes recipients may miss your shared email, or the access link might expire before they view the document.
Doculan makes it easy to resend shared documents instantly without re-uploading or reconfiguring sharing settings.
Resending allows you to:
- Reissue expired or unopened links.
- Update recipient details (e.g., corrected email).
- Maintain a complete tracking history for compliance.
You can only resend documents with a status of Expired or Unopened. Completed or cancelled shares cannot be resent.
- In the Status column, look for the document marked as Expired or Shared.
- These are eligible for resending.
- Click Resend
- Resend popup shows up for setting validity and reminder.
- You can also verify the activity by clicking the Audit button.
- It displays timestamps and recipient details.
| Condition | Action | Notes |
|---|---|---|
| Expired | Resend available | Must set new expiry date |
| Opened/Unopened | Resend available | Use same or updated email |
| Cancelled | Not allowed | Document link is deactivated |
| Audit Trail | Always updated | Shows all resend activity |
You've successfully resent a shared document in Doculan!
© Doculan by Virtualan Software