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Doculan E-Sign instructions
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docs/_navbar.md

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<!-- * [Home](/)
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* [Docs](./README.md)
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* [GitHub](https://github.com/virtualansoftware) -->

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- [Getting started]()
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- [Getting started](README.md)
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- [Doculan — eSign Instructions](doculan_eSign_Instructions)
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- [E-Sign](#e-sign)
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- [How to send single party document?](single-party-document.md)
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- [How to send multiple party document?](multiple-party-document.md)
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- [How to send Bulk mail?](bulk-mail.md)
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- [How to cancel eSign document?](cancel-esign-document.md)
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- [How to decline eSign document?](decline-esign-document.md)
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- [How to resend eSign document?](resend-esign-document.md)
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- [E-Sign Template](#e-sign-template)
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- [What is Myself / Team template?](myself-or-team-template.md)
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- [How to create template?](create-template.md)
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- [How to update template?](update-template.md)
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- [How to delete template?](delete-template.md)
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- [Share Document](#share-document)
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- [How to share document?](share-document.md)
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- [How to resend shared document?](resend-shared-document.md)
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- [How to cancel shared document?](cancel-shared-document.md)

docs/bulk-mail.md

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<!-- 1. Choose **E-Sign → Bulk Mail**.
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2. Upload a `.csv` file or enter addresses manually.
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3. Each line or entry represents a separate document to be sent.
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4. Paste multiple addresses following the sample format provided.
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5. Choose expiry and reminder settings.
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6. Click **Send Bulk Mail**.
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🖼️ *Screenshot Placeholder: Bulk mail upload view* -->
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<!-- ***************************************************************************************** -->
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# How to Send Bulk Mail in Doculan?
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This guide explains how to send **bulk e-sign documents** to multiple recipients at once.
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Bulk e-sign helps automate sending the same contract or form (like NDAs, consent forms, or offer letters) to many users simultaneously — each receiving their own personalized copy.
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---
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## Overview
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In bulk mode:
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- One template or document is sent to **many recipients**.
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- Each recipient gets a **separate document** for signing.
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- You can import recipient details manually or via **CSV file**.
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- The system tracks each email independently and provides a complete audit trail.
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---
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## Step 1 — Open the Bulk Mail Setup
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1. Go to your **Dashboard**.
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2. Locate the folder containing your e-sign-ready document.
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3. Click the **⋮ (three dots)** menu under the **Actions** column.
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4. Select **E-Sign** to open the configuration page.
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5. Click **Send Mail**, then choose the **Bulk Mail** option.
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---
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## Step 2 — Prepare Your Document Fields
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Ensure the document has all the required **signature**, **text**, **date**, and **email** fields configured before bulk sending.
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> **Tip:** You can save a document as a **template** so that each bulk recipient gets an identical copy with predefined fields.
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<!-- ### Field Configuration Checklist:
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- Signature Field
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- Name and Email Field
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- Date Field
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- Text Fields for form responses
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- “Save E-Sign” clicked before proceeding -->
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---
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## Step 3 — Prepare Recipient Data
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You can add recipients in two ways:
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<!-- - **Option 1:** Upload a **CSV file**
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- **Option 2:** Enter manually into the text area -->
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---
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### Option 1: Upload CSV File
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<details>
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<summary><b>Steps to Upload CSV File</b></summary>
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1. Click **Upload CSV File**.
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2. Choose a file from your computer that follows the required format.
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3. Doculan reads each row as one recipient.
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4. Verify the uploaded data in the preview table.
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5. Click **Validate** to ensure all email addresses are correctly formatted.
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</details>
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#### CSV File Format Example
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<p>
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<a href="files/Bulk_Mail_CSV_File.csv" target="_blank"
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style="display:inline-block; background-color:#007bff; color:white; padding:10px 20px; border-radius:6px; text-decoration:none;">
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📄 Download CSV Example
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</a>
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</p>
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<!-- <iframe src="files\Bulk_Mail_CSV_File.csv"
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style="width:100%; height:600px; border:2px solid black; border-radius:4px;">
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</iframe> -->
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<!-- | Name | Email | Company | Role |
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|------|--------|----------|------|
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| John Doe | john@example.com | Virtualan | Manager |
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| Sarah Lee | sarah@example.com | Virtualan | HR |
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| Amit Patel | amit@example.com | Virtualan | Legal | -->
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**Each line = one recipient’s document**
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All the documents are generated and sent individually.
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</details>
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---
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### Option 2: Enter Manually
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<details>
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<summary><b>Steps to Enter Recipients Manually</b></summary>
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1. In the **Recipients** text area, type details for each recipient.
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2. Follow the sample format provided on-screen.
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3. Press **Enter** or **Add Line** for each recipient.
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4. Each line represents one document to be sent.
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<!-- **Example:**
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John Doe, john@example.com
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Sarah Lee, sarah@example.com
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Amit Patel, amit@example.com
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5. Click **Validate** to confirm all entries are correct. -->
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</details>
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<img src="images\Bulk_Mail_Manual_CSV.png" style="border:2px solid black; border-radius:4px; width:100%; max-width:800px;" alt="Screenshot for Document">
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---
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<!-- ## Step 4 — Generate Email Content (Using AI Assist or Manual)
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You can create the email content in two ways:
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- Write manually
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- Use **AI Assist** to generate customized content
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<details>
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<summary><b>Steps to Generate Email Using AI Assist</b></summary>
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1. Click the **AI Assist** button.
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2. The AI chatbot will appear on the side panel.
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3. Provide a short prompt, e.g.
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*“Write an invitation email for document signing for our employee contract.”*
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4. The AI will auto-generate a professional message.
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5. Click **Insert to Email Body** to add it instantly.
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</details>
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### Sample Email Template
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Subject: Please Review and Sign the Document
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Dear [Name],
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You have been requested to review and sign the attached contract.
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Please click the document link below to proceed with your digital signature.
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[Document Link]
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Thank you,
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Virtualan Doculan Team
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--- -->
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<!-- ## Step 5 — Attach Document Link and Send
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1. Drag and drop the **[Document Link]** placeholder into the email body.
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2. Review all the fields once again:
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- Recipients List
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- Subject
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- Email Body
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- Document Link
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3. Click **Send Bulk Mail**.
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> Each recipient gets their **own document copy**, linked uniquely for secure signing.
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--- -->
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<!-- ## Step 6 — Schedule Bulk Emails (Optional)
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You can schedule the bulk emails to go out at a future date or time.
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<details>
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<summary><b>Steps to Schedule a Bulk Mail</b></summary>
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1. In the **Send Mail** window, enable **Schedule Mail**.
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2. Choose the desired **date and time**.
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3. Click **Confirm Schedule**.
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4. Doculan automatically sends all emails at the scheduled time.
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</details>
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--- -->
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<!-- ## Step 7 — Set Expiry Date & Reminders
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1. Under **Mail Settings**, set:
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- **Expiry Date:** The deadline for signing.
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- **Reminder Frequency:** How often to remind pending signers (daily, weekly, etc.).
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2. Click **Save Settings**.
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This ensures signers receive follow-up reminders until the document is signed or expires.
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--- -->
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## Step 8 — Track Bulk Document Status
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Once sent, return to your folder and click **Audit** on the corresponding bulk batch.
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You’ll see:
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| Column | Description |
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|---------|-------------|
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| **Name** | Recipient’s name |
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| **Email** | Email sent to |
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| **Status** | Sent / Opened / Signed / Declined / Expired |
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| **Last Modified** | Date of last action |
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| **Actions** | View / Resend / Cancel / Delete |
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- Sent time
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- Opened time
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- Signed time
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- Recipient’s IP & device info
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- Completed or declined status
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You can also export this data as a report for compliance records.
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---
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<!-- ## Step 9 — Resend or Cancel Bulk Documents
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| Action | Description |
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|--------|-------------|
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| **Resend** | Available only if the document has expired |
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| **Cancel** | Cancels pending requests for all unsent signers |
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| **Delete** | Permanently removes the record from bulk history |
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--- -->
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<!-- ## Step 10 — Recipient Experience
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Each recipient receives a **personalized email** with their own signing link.
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Steps:
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1. Open the email and click the **document link**.
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2. Verify the **OTP** sent to their email.
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3. Fill in the required details.
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4. Click the **Signature Field** and choose:
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- **Type**
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- **Draw**
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- **Upload Image**
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5. Click **Submit** once done.
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After signing:
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- The recipient gets a confirmation email.
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- The sender’s dashboard updates with **“Completed”** status.
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--- -->
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<!-- ## Step 11 — Completion and Certification
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When all recipients finish signing:
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- Each document gets an **SSL Certified** completion page.
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- The system generates a **Certificate of Completion** for each signer.
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- The sender can **download** all completed copies in bulk or individually.
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> Every signed document is verifiable with an audit trail and timestamp logs.
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--- -->
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<!-- ## Step 12 — Audit Trail Summary
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Open **Order Trail** to see:
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- Sent time
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- Opened time
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- Signed time
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- Recipient’s IP & device info
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- Completed or declined status
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You can also export this data as a report for compliance records.
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--- -->
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**You’ve successfully sent a Bulk E-Sign Document!**
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Now, you can efficiently manage hundreds of contracts or forms using Doculan’s bulk automation and AI-assisted tools.
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© Doculan by [Virtualan Software](https://www.virtualan.io)

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