Update task assignment and OpenSearch descriptions

HANDOFF.md

@@ -44,7 +44,7 @@ This document provides everything needed to set up and run the SelfServe platfor
 | Simplified Mobile Platform | ✅ Implemented        | React Native app with task management                 |
 | Onboarding and Auth        | ✅ Implemented        | Clerk integration with role-based access              |
 | LLM for making requests    | ✅ Implemented        | Gemini-powered natural language parsing               |
-| Automated task assignment  | ⚠️ Partial            | Manual assignment only, no auto-routing yet           |
+| Automated task assignment  | ⚠️ Partial            | Manual or natural language assignment only, no auto-routing yet           |
 | SLA risk dashboard         | ⚠️ Partial            | Priority shown, no SLA timer/alerts                   |
 | Historical analytics       | ❌ Not started        | No reporting/analytics dashboards yet                 |
 | Department escalation      | ❌ Not started        | Single-level assignment only                          |
@@ -79,7 +79,7 @@ Guest search uses OpenSearch for fuzzy matching. Local dev requires running Open
 | **Clerk**              | Authentication          | https://dashboard.clerk.com       |
 | **AWS S3**             | Profile picture storage | https://console.aws.amazon.com/s3 |
 | **Google AI (Gemini)** | LLM for task parsing    | https://ai.google.dev             |
-| **OpenSearch**         | Guest search            | Local Docker or AWS OpenSearch    |
+| **OpenSearch (Optional)**         | Guest search (infra is there, but only reading from SQL at the moment)            | Local Docker or AWS OpenSearch    |
 | **Doppler**            | Secrets management      | https://dashboard.doppler.com     |
 
 ### Doppler Projects