IT helpdesk technician at T4Tech (Genoa, IT) — building toward IT automation and AI integration for SMB environments.
I work daily across Windows administration, VoIP/PBX deployment, networking and endpoint provisioning, and I'm progressively pulling AI and scripting into that workflow to make small IT teams operate like larger ones.
- Portable Claude — complete Claude environment (CLI + desktop app) on a USB stick: runs on any Windows PC with zero install and zero traces left on the host, on a personal subscription instead of API keys. C#/.NET launcher, Electron, DPAPI-protected credentials.
- BrAIn — fully local, private RAG assistant: ask questions about your own documents and get answers with verifiable citations — nothing ever leaves the machine. Hybrid semantic + BM25 retrieval, anti-hallucination relevance gate, 3D document graph, MCP server. Python + FastAPI + Ollama.
- Training — Anthropic Academy, 9 courses (Claude API, Claude Code, agent skills, subagents, Cowork) · Make.com Academy, 7 courses · AWS ML/AI fundamentals
- Daily tooling — Claude Code as primary development environment; custom MCP servers deployed locally for data-sensitive contexts
- Approach — local-first and privacy-first: BrAIn runs fully offline, client data never touches third-party clouds
AI & Automation — Claude API, Claude Code, MCP (Model Context Protocol), agentic workflows, RAG (ChromaDB · Ollama · FastAPI), prompt engineering, Make.com, n8n
Daily work — Windows / Active Directory / Azure AD, PowerShell, Python, Wildix PBX, NethServer 8, OpenVPN, Synology NAS
Currently studying — Internal security audits, NIST CSF, C++, RISC-V assembly
- T4Tech — IT helpdesk technician, Genoa (March 2026 — present)
- Daily client-facing work across SMB environments: remote support, device provisioning, VoIP/PBX deployment, domain administration, infrastructure troubleshooting.
- Direction: automation tooling and AI integration as a practical force multiplier for small IT teams.
- LinkedIn: linkedin.com/in/lorenzo-boschi-842bb22a8
- Email: lorenzoboschi27@gmail.com