Nepal Can Move (NCM) PHP SDK

A PHP SDK for integrating with the Nepal Can Move (NCM) shipping and courier API. Manage shipments, track orders, calculate delivery rates, handle COD (Cash on Delivery) payments, and receive real-time webhook notifications for your e-commerce platform in Nepal.

Table of Contents

• Features
• Requirements
• Installation
• Configuration
• Usage
  • Branches
  • Shipping Rates
  • Create Order
  • Get Order Details
  • Order Comments
  • Tracking
  • Returns & Exchanges
  • Tickets
  • Staff
• Webhooks
  • Event Dispatcher
  • Laravel
  • Idempotency
• Error Handling
• API Limits
• Testing
• Code Style
• Changelog
• Contributing
• Credits
• License

Features

• Shipment Management - Create, find, return, exchange, and redirect orders
• Order Tracking - Status history and bulk status checks
• Rate Calculation - Delivery charges for 4 delivery types (Door2Door, Branch2Door, Door2Branch, Branch2Branch)
• Branch Listing - Get all NCM branches with contact details and covered areas
• COD Support - Cash on delivery charge management and COD transfer tickets
• Webhook Integration - Parse incoming webhooks with typed resources and event dispatcher
• Support Tickets - Create and manage vendor support tickets
• Staff Management - List and search vendor staff members
• Type-Safe - Immutable resource objects with readonly properties
• Well Tested - Comprehensive test suite with mocked HTTP responses
• PSR-12 Compliant - Enforced via PHP-CS-Fixer

Requirements

• PHP 8.1+
• Guzzle 7.0+

Installation

composer require pralhadstha/nepal-can-php-sdk

Configuration

use OmniCargo\NepalCan\Client;
use OmniCargo\NepalCan\Config;

// Sandbox environment (default)
$client = new Client('your-api-token');

// Production environment
$client = new Client('your-api-token', Config::BASE_URL_PRODUCTION);

Note: Request your API token from NCM's IT Admin. Sandbox and production environments use separate tokens.

Usage

Branches

$branches = $client->branches->list();

foreach ($branches as $branch) {
    echo $branch->name;
    echo $branch->district;
}

Shipping Rates

use OmniCargo\NepalCan\Services\RateService;

$rate = $client->rates->calculate('TINKUNE', 'BIRATNAGAR', RateService::TYPE_PICKUP_COLLECT);

echo $rate->charge;

Available delivery types:

• RateService::TYPE_PICKUP_COLLECT - Door2Door (NCM pickup & delivery)
• RateService::TYPE_SEND - Branch2Door (Sender drops at branch, NCM delivers)
• RateService::TYPE_D2B - Door2Branch (NCM picks, customer collects at branch)
• RateService::TYPE_B2B - Branch2Branch (Sender drops at branch, customer collects)

Create Order

$order = $client->shipments->create([
    'name' => 'John Doe',
    'phone' => '9847023226',
    'cod_charge' => '2200',
    'address' => 'Byas Pokhari',
    'fbranch' => 'TINKUNE',
    'branch' => 'BIRATNAGAR',
    'package' => 'Jeans Pant',
    'vref_id' => 'VREF234',
    'instruction' => 'Handle with care',
    'delivery_type' => 'Branch2Door',
    'weight' => '2',
]);

echo $order->orderId;

Get Order Details

$order = $client->shipments->find(134);

echo $order->codCharge;
echo $order->deliveryCharge;
echo $order->lastDeliveryStatus;
echo $order->paymentStatus;

Order Comments

// Get comments for an order
$comments = $client->shipments->getComments(134);

foreach ($comments as $comment) {
    echo $comment->comments;
    echo $comment->addedBy;
}

// Get last 25 bulk comments
$comments = $client->shipments->getBulkComments();

// Add a comment
$client->shipments->addComment(1234567, 'Test comment from api');

Tracking

// Get status history for an order
$statuses = $client->tracking->getStatusHistory(134);

foreach ($statuses as $status) {
    echo $status->status;
    echo $status->addedTime;
}

// Track by tracking ID
$tracking = $client->tracking->track('8D634706B3394C3');

echo $tracking->trackId;
echo $tracking->lastDeliveryStatus;
echo $tracking->receiver;
echo $tracking->destination;

foreach ($tracking->statusHistory as $status) {
    echo $status; // "Pickup Order Created - 2026-03-23 04:43 AM"
}

// Bulk status check
$result = $client->tracking->getBulkStatuses([4041, 3855, 4032]);

// $result['result'] => ['4041' => 'Pickup Order Created', ...]
// $result['errors'] => [4042, ...] (invalid order IDs)

Returns & Exchanges

// Return an order
$client->shipments->returnOrder(4041, 'Customer refused the delivery');

// Create exchange order
$response = $client->shipments->createExchange(4041);
// $response['cust_order'] => new delivery order ID
// $response['ven_order'] => return order ID

// Redirect an order
$client->shipments->redirect(4041, [
    'name' => 'Jane Doe',
    'phone' => '9800000000',
    'address' => 'New Address',
]);

Tickets

use OmniCargo\NepalCan\Services\TicketService;

// Create a general ticket
$ticket = $client->tickets->create(TicketService::TYPE_GENERAL, 'Please arrange delivery at the earliest');

echo $ticket->ticketId;

// Create COD transfer ticket
$ticket = $client->tickets->createCodTransfer('Nepal Bank Limited', 'John Doe', '1234567890');

// Close a ticket
$client->tickets->close(123);

Available ticket types: General, Order Processing, Return, Pickup

Staff

$result = $client->staff->list(search: 'Ram', page: 1, pageSize: 20);

echo $result['count'];

foreach ($result['results'] as $staff) {
    echo $staff->name;
    echo $staff->email;
    echo $staff->phone;
}

Webhooks

NCM sends HTTP POST requests to your configured webhook URL when order status changes occur. This SDK provides typed parsing via $client->webhooks->parse(), User-Agent validation via $client->webhooks->isValidUserAgent(), and an event dispatcher for clean webhook handling.

Event Dispatcher

Use the EventDispatcher to route webhook events to handler classes instead of if/else chains:

use OmniCargo\NepalCan\Webhooks\EventDispatcher;
use OmniCargo\NepalCan\Webhooks\WebhookEvent;
use OmniCargo\NepalCan\Webhooks\WebhookHandlerInterface;
use OmniCargo\NepalCan\Resources\Webhook;

// Create a handler
class DeliveryCompletedHandler implements WebhookHandlerInterface
{
    public function handle(Webhook $webhook): void
    {
        // Update order status in your system
    }
}

// Register handlers and dispatch
$dispatcher = new EventDispatcher();
$dispatcher
    ->subscribe(WebhookEvent::DELIVERY_COMPLETED, new DeliveryCompletedHandler())
    ->subscribe(WebhookEvent::ORDER_DISPATCHED, new OrderDispatchedHandler());

$webhook = $client->webhooks->parse($payload);
$dispatcher->dispatch($webhook);

Laravel

For Laravel applications, use the official Laravel wrapper which provides service provider, facade, config publishing, and artisan commands out of the box:

pralhadstha/nepalcan-laravel - Official Laravel wrapper for Nepal Can Move SDK

composer require pralhadstha/nepalcan-laravel

If you prefer using the SDK directly without the Laravel wrapper, you can still use this package in any PHP application including Laravel.

Supported webhook events:

• WebhookEvent::PICKUP_COMPLETED - Order picked up
• WebhookEvent::SENT_FOR_DELIVERY - Order sent for delivery
• WebhookEvent::ORDER_DISPATCHED - Order dispatched from origin branch
• WebhookEvent::ORDER_ARRIVED - Order arrived at destination branch
• WebhookEvent::DELIVERY_COMPLETED - Order delivered

Idempotency

NCM may send duplicate webhook notifications. Your application should handle this by tracking processed webhooks to avoid processing the same event twice:

class DeliveryCompletedHandler implements WebhookHandlerInterface
{
    public function handle(Webhook $webhook): void
    {
        // Create a unique key from the webhook data
        $idempotencyKey = $webhook->orderId . ':' . $webhook->event . ':' . $webhook->timestamp;

        // Skip if already processed
        if (ProcessedWebhook::where('idempotency_key', $idempotencyKey)->exists()) {
            return;
        }

        // Process the webhook
        Order::where('ncm_order_id', $webhook->orderId)
            ->update(['status' => $webhook->status]);

        // Mark as processed
        ProcessedWebhook::create(['idempotency_key' => $idempotencyKey]);
    }
}

Error Handling

use OmniCargo\NepalCan\Exceptions\ApiException;
use OmniCargo\NepalCan\Exceptions\AuthenticationException;
use OmniCargo\NepalCan\Exceptions\ValidationException;
use OmniCargo\NepalCan\Exceptions\NotFoundException;

try {
    $order = $client->shipments->find(99999);
} catch (AuthenticationException $e) {
    // Invalid or missing API token (401)
} catch (ValidationException $e) {
    // Invalid parameters (400)
    $errors = $e->getErrors();
} catch (NotFoundException $e) {
    // Order not found (404)
} catch (ApiException $e) {
    // Other API errors
    $statusCode = $e->getStatusCode();
    $errorBody = $e->getErrorBody();
}

API Limits

• Order Creation: 1,000 per day
• Order View (Detail, Comments, Status): 20,000 per day

Testing

Run the test suite:

vendor/bin/phpunit

Code Style

This project follows PSR-12 coding standards enforced via PHP-CS-Fixer.

# Check for style violations
composer cs-check

# Auto-fix style violations
composer cs-fix

Changelog

Please see CHANGELOG for more information on what has changed recently.

Contributing

Contributions are welcome! Please feel free to submit a Pull Request.

1. Fork the repository
2. Create your feature branch (git checkout -b feature/amazing-feature)
3. Commit your changes (git commit -m 'Add amazing feature')
4. Push to the branch (git push origin feature/amazing-feature)
5. Open a Pull Request

Credits

• Pralhad Kumar Shrestha
• Nepal Can Move (NCM) - Shipping & Courier API Provider

License

The MIT License (MIT). Please see LICENSE file for more information.