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23 changes: 18 additions & 5 deletions for-administrators/readme/license-management.md
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Expand Up @@ -18,15 +18,28 @@ For more information on licenses, please refer to [fylr Licenses](../../license-

### Expiration Warnings & Notifications

The licensing system includes an automated warning service to prevent disruption to your fylr instance.
The licensing system includes an automated warning service to prevent disruption to your fylr instance. The mails cover the full lifecycle of a license; see [fylr version expiration](../../license-management.md#fylr-version-expiration) for the underlying rules.

#### Automatic Emails

Warnings are sent via email at the following intervals before the license expires:
Four kinds of mail are sent. All dates are formatted as DD.MM.YYYY.

* **30 Days**
* **5 Days**
* **1 Day**
**Subscription licenses**

* **Paid period ending soon** — sent before the license's end date, at:
* **30 days**
* **7 days**
* **1 day**
* **Grace period ending** — sent during the two-month grace period that follows the end date, at:
* **Weekly**, starting eight weeks before grace end (8, 7, 6, 5, 4, 3, 2 weeks)
* **Daily** during the last week before grace end (7, 6, 5, 4, 3, 2, 1 days)
* **License expired** — sent once the grace period is over and the instance has switched to limited functionality.

**Buy licenses**

* **Binary too new** — sent when a fylr binary released after the license's end date is deployed. Such a binary will not run; install a binary released on or before the end date.

#### Recipients

By default, notifications are sent to the **Administrator Email(s)** defined in **Base Configuration** > **Email.** Additional recipients can be added to the license provided by programmfabrik.

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38 changes: 28 additions & 10 deletions license-management.md
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Expand Up @@ -67,26 +67,44 @@ The license check works offline, the license management does not include any onl

## fylr version expiration

A fylr version can expire for two reasons:
How a fylr instance expires depends on the license type. Subscription and buy licenses follow different rules.

* The license has an expiration date set
* The binary of the fylr version is older than 1 year
### Subscription licenses

In case of expiration fylr runs with a limited functionality (see below). Please contact our team to help you, if you find yourself in that situation.
A subscription license is purely time-based. It carries an end date (`valid.to`); the age of the running binary is **not** taken into account.

This limitation does not apply if all of the following applies:
* Until the end date, the instance runs normally.
* After the end date, the instance enters a two-month [grace period](license-management.md#grace-period-subscription-only) and keeps working.
* After the grace period, the license is fully expired and fylr runs with limited functionality (see [fylr with an invalid or no license](license-management.md#fylr-with-an-invalid-or-no-license)).

* the license is of type _buy_
* the fylr binary was released before the license expire date
### Buy licenses

For _subscription licences_, the creation date of the binary plus one year—or the license end date—defines how long fylr can be used.
A buy license is unlimited in time, but only entitles you to run binaries released up to the license's end date:

For _buy licenses_, there is also an end date, but it works differently: this date is not the end of the license itself, but a cutoff date for the creation of binaries. Binaries created before the license end date will continue to work indefinitely, while binaries created after that date will not.
* A fylr binary **released on or before** the license's end date runs indefinitely, even years after the end date.
* A fylr binary **released after** the license's end date is refused as "too new" — the instance will not run with such a binary. You either need to fall back to an older binary or to renew the contract that grants you updates.

### Grace period (subscription only)

After a subscription's end date a two-month grace period begins, during which the instance stays fully usable. This gives you time to renew the contract and upload the new license without interrupting operation.

The end of the grace period (`grace_to` = end date plus two calendar months) is shown in the [license management](for-administrators/readme/license-management.md) next to the end date, so administrators can see the technical cut-off at a glance.

{% hint style="info" %}
Administrators (configured in the base config email section) will receive an email warning 30, 5 and 1 day prior to the expiration.
The grace period applies to subscription licenses only. Buy licenses are unlimited in time and have no grace period; their separate rule about the binary release date applies instead.
{% endhint %}

### Expiration warning mails

The administrators configured in the base config email section, and any contact addresses included in the license, are notified by email at four points in a license's lifecycle. All dates in these mails are formatted as DD.MM.YYYY.

* **Paid period ending soon** — subscription, before the end date.
* **Grace period ending** — subscription, after the end date and during the two-month grace period.
* **License expired** — subscription, once the grace period is over. The instance now runs with limited functionality.
* **Binary too new** — buy, sent when a fylr binary released after the license's end date is deployed. The instance will not run until a binary released on or before the end date is installed.

For the exact warning intervals see [Expiration Warnings & Notifications](for-administrators/readme/license-management.md#expiration-warnings-and-notifications).

## fylr with an invalid or no license

If you don't have a license key at all, or don't have a valid license key, you can start a fylr instance, nevertheless.
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